JOB OVERVIEW
We have a fantastic new job opportunity for an Assistant Theatre Managerwho has excellent people management/leadership skills, effective communication and organisational skills and is able to pay close attention to detail.
The Theatre is currently closed and undergoing major improvement works and is scheduled to re-open in Summer 2024. The organisation is looking to have an Assistant Theatre Managerin place ready for when the doors re-open to showcase the fabulous new look. They will need the successful candidate to assist the Theatre Manager to lead with a creative vision that maintains and strengthens its strong identity and reputation.
The ideal candidate for Assistant Theatre Managerwill revel in meeting the needs of all customers in a polite and professional manner, going over and above to ensure they have the best experience at the venue. You will need to demonstrate a high level of personal motivation by adopting and continuous high profile around the theatre for customers.
This is a diverse role that supports and assists the Theatre Manager with the smooth operational running of the theatre whilst having a hands-on approach to ensure the theatre is always ready to welcome hirers and customers alike.
APPLY TODAY
If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.
DUTIES
Your duties as the Assistant Theatre Managerinclude:
1. Ensure the smooth and secure opening and closing of the facility
2. Supervise the work undertaken by all colleagues
3. Assist the Manager in ensuring the efficient induction and effective training of new colleagues as and when required
4. In conjunction with the Theatre Manager or in their absence the completion and issuing of colleague rotas
5. Lead and manage service standards across all Front of House including the bars and hospitality
6. Duty Manage a wide variety of events including live music, theatre, pantomime, comedy, festivals, rehearsals, workshops, fairs and community events
7. Provide an exceptional customer experience
8. liaise with external contractors and to ensure any minor operational repairs/maintenance are carried
9. Work alongside the Theatre Manager to ensure all department paperwork and training is completed
10. Responsible for the setting out of equipment, chairs and any other requirements requested by the hirer is in place for all shows and events
11. Assist in the collection and banking of all monies and the maintenance of accurate records
12. Responsible for the Health and Safety of both customers and colleagues when on duty
CANDIDATE REQUIREMENTS
13. GCSE English and Maths or equivalent
14. Transferable people management skills
15. Duty management experience within the arts industry
16. Administrative cash handling skills
17. Excellent customer service skills including complaint handling
18. The ability to motivate and manage staff
19. Demonstrate effective communication skills
20. The ability to pay close attention to detail and to follow formal procedures
21. Training and supervision of staff
22. Great organisational skills
23. Teamwork and leadership skills
24. Basic understanding of targets and KPI’s
25. Understand the importance of a balanced programme
26. Proficient with Microsoft Word, Excel, Outlook
27. Multitasking and time management skills
DESIRABLE
28. Health and safety issues relevant to the Leisure & Entertainment industry
29. First aid certificate