Job Description
Position Overview
We're looking for an experienced and dedicated Waiter /Waitress to join our team and play a key role in creating a wonderful dining experience for our guests.
Key Responsibilities:
1. Exceptional Service: Provide attentive and personalised service to ensure a flawless dining experience to our guests.
2. Menu Knowledge: Know our menu well, including ingredients and cooking techniques, to help guests with their choices.
3. Presentation: Serve dishes with style, pour wine accurately, and create memorable dining moments.
4. Teamwork: Work well with your colleagues to ensure a smooth service.
5. Upselling: Recommend featured items, drinks, and wine pairings to enhance guests' experiences.
6. Stay Cool: Handle high-pressure situations calmly, professionally and refer them to the line manager, if necessary.
Hours per week: 45
Qualifications
* Leaving Cert level education or above
* NVQ qualification or equivalent
* Ability to display a real passion for food, beverage and customer service
* Excellent communication and teamwork skills
* Exceptional attention to detail
* Hands on and proactive approach
* Able to work autonomously and as part of a team
* Excellent time management
Additional Information
WSH Restaurants has built a family-feel culture where we offer development and progression for all. In addition to that, we also offer a range of benefits including:
THE BENEFITS
* Complimentary meals during shifts
* Life Assurance
* Unrivalled opportunities for progression within the company.
* 28 days holiday, increasing with length of service.
* Recommend a friend scheme with great bonuses for individual referrals.
* Exclusive access to our HAPI scheme which offers everyday discounts including money off gym. memberships, travel, online shopping, gadgets and much more.
* Reward programmes, long service awards, employee recognition and performance incentives.
* Enrolment into workplace pension scheme
* Employee assistance programme and access to wellbeing hub.
* Cycle to Work Scheme
If you love providing great service and want to be part of a fantastic team, we'd love to hear from you!