Join Our Team as a Prescription Management Coordinator!
Are you detail-oriented and passionate about helping others? Do you have a knack for accuracy and basic maths skills? If so, wed love to welcome you to our Prescription Services Team, where teamwork and a supportive environment drive exceptional service for our patients.
As a Prescription Management Coordinator, youll play a key role in ensuring patients receive their medications safely and efficiently. Your main skills will be data entry and customer service, maintaining accuracy across various tasks, and supporting with issues and managing processes. Youll need to maintain a friendly yet professional attitude both on the phones and via email.
Role Purpose:
As a Prescription Management Coordinator, youll manage prescription queries from patients, hospitals, and pharmacy colleagues. Your goal? To ensure timely and professional service, helping patients receive their medication and ancillary items seamlessly. This role is all about efficient communication, problem-solving, and compliance with GDPR and internal processes.
1. Accurate Prescription Management: Process patient prescriptions according to our established guidelines, prioritising cases based on urgency and ensuring every det...