Job Role: Procurement Administrator Location: Luton, 3 days in the office Hours: 35 hours per week, Monday to Friday At Innovus we committed to delivering market leading solutions and professional services and as a Administrator, you will be contributing to our vision to recognised as the market leading provider of services to the UK’s property sector. Provide a high standard level of service regarding any external supplier queries and internal property manager queries, providing appropriate responses and support Act as main point of contact for all Procurement and Supply Chain inboxes This role reports to the Asset compliance and Procurement Operations Manager and working within a team of up to 10 colleagues. Main Responsibilities Act as the first point of engagement for the New Supplier Request (NSR) process, triaging all enquiries to the appropriate teams and responding to queries in a timely manner. Monitor and help out with the other Procurement mailboxes when the need arises. Maintain the incoming mailbox to ensure all requests are responded to and tracking and monitoring that subsequent actions are completed. Liaise with contractors/suppliers over the phone or email as part of the PQQ/onboarding process Set up contractors/suppliers onto P2P and any other internal systems. Amend contractor/supplier records on all internal systems Extract key data spend reports for Category Buyers from various systems including PowerBi. Source existing contractors and non-approved contractors for Ops from the SafeContractor portal Liaise with SafeContractor, our partner, regarding any onboarding/accreditation queries Create and send response letters on behalf of the Procurement Department. Task manage escalated requests using appropriate communication methods. Take meeting minutes when required. Attend weekly team meetings. Skills and Experience Demonstrable experience of delivering an exceptional service to internal stakeholders and external suppliers. Confident, articulate communicator – both orally and in writing; able to build relationships with all types of internal customers, key stakeholders and suppliers with a resolution focused mentality, creative in your approach. Able to work with autonomy and as part of a wider team Efficient in maintaining administration and record keeping electronically Demonstrable ability dealing with problems and challenges effectively. Ability to work under pressure deadlines, able to prioritise and manage time effectively. Excellent IT skills, social-media awareness and up to date with new technology The Benefits Our customers deserve the best and the same applies to our people. We’ll support you with all of the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health. Diversity and Inclusion We’re committed to promoting diversity at Innovus and recruit on merit. We will consider applications from job share applicants. Innovus is an inclusive employer. We provide equal employment opportunities to all qualified applicants. If you have an additional need at any stage of our recruitment and selection process do speak to one of our team to let us know how we can accommodate you.