Senior Credit Controller
Location: Watford (Hybrid Working)
Salary: £38,000 - £40,000 (depending on experience)
Contract: Full-time, Permanent
A well-established financial services business operating across the UK and Ireland is looking for an experienced Senior Credit Controller to join their finance team. This is a fantastic opportunity to take ownership of the credit control function in a role that offers genuine responsibility, variety, and visibility across the organisation.
The Role:
Reporting to the Financial Controller, you'll play a key role in managing aged debt, improving collection processes, and building strong working relationships with both internal teams and external partners. You'll be the go-to person for everything credit control - from overseeing premium collections to leading monthly review meetings with senior stakeholders.
Key Responsibilities:
* Drive the timely recovery of outstanding balances across multiple business entities
* Identify risk early by highlighting potential bad debts and recommending appropriate action
* Liaise with clients and brokers to resolve queries and ensure smooth payment processes
* Maintain accurate and up-to-date debtor reports, including aged debt summaries and ad hoc analysis
* Ensure internal SLAs are met for all credit control-related queries, both via email and internal systems
* Lead monthly credit control review sessions with senior management, offering insights and recommendations
* Assist with payment allocations, account reconciliations, and support broader finance operations where needed
* Help maintain the bank portal and assist in managing the team's payment rota
About You:
* You'll bring at least 7 years' experience in a credit control role, ideally within financial services or insurance
* Strong communicator with the ability to engage credibly with both internal teams and external stakeholders
* Confident in interpreting legal procedures around insolvency and recovery across the UK and Ireland
* Highly organised with a methodical approach and keen eye for detail
* Comfortable using Excel to a high level (pivot tables, lookups etc.)
* Knowledge of the insurance sector would be beneficial but not essential
* Positive, proactive, and solutions-focused
Why Apply?
* A chance to step into a senior, visible role with autonomy and influence
* Join a collaborative team in a supportive and professional working environment
* Hybrid working with flexibility built in
* Opportunity to add value in a business that genuinely welcomes ideas and improvements
Applicants must have the right to work in the UK.
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