Senior Pharmacy Technician for Education, Training and Quality
Dorset HealthCare University NHS Foundation Trust
Are you a Pharmacy Technician with a passion for education, training and quality? If the answer is yes, then we have an exciting opportunity for you to join our Pharmacy Team at Dorset Healthcare.
We are looking for a dynamic person to fill the post of Band 6 Senior Pharmacy Technician for Education, Training and Quality. You will be responsible for delivering the education and training for our Pre-Registration Trainee Pharmacy Technicians (PTPTs) and the continual professional development of all Pharmacy Technicians within our pharmacy services.
The successful candidate will hold UK professional registration with the GPhC as a pharmacy technician and have significant, demonstrable, relevant post-registration experience. You must have a Level 3 QCF Diploma in Pharmacy Service Skills (NVQ) plus a Level 3 QCF Diploma in Pharmaceutical Sciences (BTEC) or equivalents. You should also have experience of delivering training and education. A full driving licence and own form of transport is also required as you will be expected to travel to a variety of sites across the County, including community pharmacies, primary care networks, community hospitals, and patients' homes.
Employment in this post requires an Enhanced/Standard Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.
Main duties of the job
The Senior Pharmacy Technician - Education, Training and Quality oversees pharmacy technician training requirements for the Pharmacy department as a whole and liaises with Pharmacy Clinical Service Leads.
To manage the provision, coordination, and delivery of training for Pre-Registration Trainee Pharmacy Technicians (PTPTs) and pharmacy technicians, ensuring their training needs are met and that the pharmacy technician workforce is supported with the skills to operate in all sectors (internal and external) for which the Pharmacy Department delivers a service.
To assist the Chief Technician in supporting staff to be aware of current issues in Pharmacy practice and comply with the Trust's clinical supervision requirements and GPhC revalidation requirements.
To support the Chief Technician and Pharmacy Clinical Service Leads in order to assist with the delivery of the pharmacy service across all sectors and in identifying and promoting areas for service development.
To assist the Trust Medication Safety Officer (MSO) in ensuring that medication safety is improved, evidenced, and supports the achievement of national standards.
To assist the MSO in the implementation of medicines safety training trust-wide and promoting the safe use of medicines.
Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.
About us
At Dorset HealthCare, we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities, and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion, and expertise in all we do.
Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
Person Specification
Knowledge, Skills & Training
* Qualified Pharmacy Technician NVQ / QCF Level 3 in Pharmacy Services or equivalent plus accredited underpinning knowledge (BTEC in Pharmaceutical Science or equivalent) as recognised by the GPhC.
* Demonstrable extensive experience in training/teaching underpinned by relevant teaching/training qualification e.g. NVQ assessor to A1 standard / Expert Witness/qualification in teaching adults.
* Registered as a Pharmacy Technician with the GPhC.
* Recognised, current Medicines Optimisation/Management Qualification or equivalent experience/qualification and/or Accredited Pharmacy Technician final accuracy checking.
* Knowledge of Pharmacy Medicines Management / Optimisation Systems, extended technician roles, and accepted good practice.
* Good knowledge of education and continuous professional development strategies.
* Basic management or supervisory qualification.
* Knowledge of wider NHS agenda and issues.
Job Specific Experience
* Relevant current (significant/demonstrable) post-registration (qualification) experience as a Registered Pharmacy Technician in areas of pharmacy relevant to the role.
* Experience of working in a multidisciplinary team.
* Demonstrated ability in delivering training/teaching.
* Experience as a mentor/educational supervisor.
* Experience of project/audit work.
* Experience of managing change.
Managerial / Supervisory Experience
* Ability to identify and manage risks.
* Understanding of Health and Safety risks associated with working in and managing staff in the domiciliary setting and visiting patients in their homes.
* Experience of identifying training needs, personal development planning, and evaluation.
* Ability to provide clinical supervision to pharmacy technicians in accordance with professional standards for pharmacy technicians.
* Relevant experience in a supervisory or operational management capacity in a pharmacy or a related area.
* Experience of recruiting staff.
Information Technology
* Experienced in and familiar with use of electronic patient/service user record systems e.g. Systm1, RiO.
* Basic information technology skills.
* Working knowledge of Microsoft Office/Excel/PowerPoint.
* Understanding of information governance, data protection, and patient confidentiality in relation to information systems.
* Have an understanding of how information is processed and presented by pharmacy systems (internal and external) in order to produce accurate and pertinent reports.
Personal Qualities/Attributes
* Self-motivated, and able to motivate others, good role model.
* Team player.
* Able to use initiative and make decisions.
* Ability to work methodically and accurately with good attention to detail.
* Evidence of demonstrating the Trust's values and behaviours.
* Demonstrated ability to communicate effectively with individuals from all agencies and at all levels including service users, carers, and professionals (this may include sensitive information requiring tact or persuasive skills).
* Proactive and innovative.
* Flexible and able to modify approach to achieve objectives.
* Excellent organisational and time management skills.
* Demonstrable leadership qualities.
* Ability to support colleagues and check own or colleagues work as appropriate.
* Ability to work under pressure and deal with conflicting demands on workload and frequent interruptions.
* Ability to work independently without direct supervision and with limited direction. Work is managed rather than supervised.
* Experience of planning and organising complex activities requiring the formulation and adjustment of plans.
* Effective listening and feedback skills.
* Tact and diplomacy.
* Ability to delegate.
Business Travel
* Subject to the provisions of the Disability Discrimination Act, able to travel using own vehicle on Trust business.
* Ability to travel to sites across Dorset.
Additional Requirements
* Good oral and written communication skills (demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively).
Finance/Resources
* Understanding of budgets and managing drug expenditure.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Dorset HealthCare University NHS Foundation Trust
Pharmacy Operations Manager/Chief Technician
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