South57 are recruiting for a Food and Beverage Supervisor for our client based in Luton. As a Food and Beverage you are responsible for overseeing the operations within the dining areas of hotels, restaurants, room service, and meeting room spaces. You will manage the staff on duty, coordinate service with chefs, ensure quality service standards, and handle guest inquiries to enhance customer satisfaction Key accountabilities include: Oversee the preparation and serving of food and beverages, always ensuring efficiency and a pleasant experience for guests. Maintain the cleanliness, organization, and compliance of dining areas with health and safety standards, leading by example. Deliver and facilitate excellent customer service by addressing guest inquiries, anticipating needs, and resolving complaints promptly and professionally. Supervise and support the F&B team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management. Coordinate and execute events and special functions, collaborating with cross-functional teams to ensure smooth operations. Monitor and ensure all areas are well-stocked, presented impeccably, and reflect the high standards of our establishment. Train, mentor, and provide ongoing support to team members, fostering a positive and collaborative work environment. Perform Duty Manager shift on a daily basis in accordance with department rota Ensuring that all operations comply with health and safety regulations. Training staff on food safety practices and maintaining cleanliness in all areas The above is designed to help understand the role and is not intended to be a definitive list of duties as flexibility in meeting the needs of the guests and the company is required by all employees. _________________________________________________________________________________ Desired Skills and Education: • Good understanding of written and spoken English. • Previous hospitality experience ideally in a guest facing role • Customer Service and Communication Skills