IT Engineer – Bilingual (English/Mandarin)| Full-Time | Onsite
Location : Solihull
Hours : 37 hours per week
Are you a proactive IT professional with a passion for technology and a flair for problem-solving? Our client is seeking a dynamic IT Engineer to join their team on a contract. This is a fantastic opportunity to work in a fast-paced environment, supporting a diverse range of IT infrastructure and systems.
Key Responsibilities :
* Collaborate with the IT Infrastructure & Systems Engineer to provide seamless IT support and serve as backup.
* Manage user support requests, ensuring timely resolution and documentation of all IT issues.
* Maintain and monitor IT servers, networks, software, and office systems, including data storage and backup solutions.
* Support R&D engineers with the implementation and management of R&D software.
* Install, support, and maintain all network-connected devices and manage technologies like Hyper-V server virtualisation and SCCM.
* Ensure the security of all IT systems and equipment.
* Coordinate with the headquarters IT department on project implementations as needed.
* Manage IT assets and contribute to policy improvements.
* Undertake additional IT-related tasks assigned by management.
Qualifications & Skills :
Essential:
* Minimum of 3 years’ experience in a similar role.
* Bilingual in English and Mandarin .
* Strong knowledge of IT core infrastructure, Windows Servers, Exchange, SCCM, LAN, WAN, and internet technologies.
* Bachelor’s degree in Computer Science or a related IT field.
Desirable:
* Certifications such as CCNA, VCP, MCSE, or MCSA .
Personal Competencies :
* Ability to prioritise tasks and meet changing deadlines.
* Strong communication and relationship-building skills.
* Experience in collaborating with various departments to develop technical solutions.