Senior Content Designer
Department: RSD: Service Design
Employment Type: Fixed Term - Full Time
Location: Remote, UK
Description
Job title: Senior Content Designer (18-month FTC)
Location: Coventry/Midlands area
Ways of working: Hybrid - 2 days per week in Manchester office/client site
Start date: Beginning of March 2025
About us
We're Transform. We turn data and tech into a competitive advantage and social impact for the world's most complex organisations, both public and private.
Organisations like Toyota, the Cabinet Office, Transport for London, Public Health England, Historic Royal Palaces, HM Courts and Tribunal Service, Santander, Department for Education and Domino’s, to name but a few.
We create startling, ambitious outcomes for clients - leaving them with the capabilities they need to take it from there.
We love creating real change and making a big impact on people's lives. Optimising services, driving business growth or realising social change.
To do that, we built an inclusive, high-performance culture where the world's most talented people do the best work of their careers.
That's what gets us out of bed every day.
Key Responsibilities
The Role - Senior Content Designer
As a Senior Content Designer, you will be working across a variety of Research & Design projects, bringing your content skills and experience to solving fascinating design challenges.
You will need to have knowledge and skills in designing content that is evidence-based – bringing together user research and insight with content to create services that help people complete their journeys and goals.
You will be expected to contribute to the process of defining and developing content in support of the end-to-end experiences. Therefore, you will have an outstanding portfolio of content from projects you have been involved in, demonstrating engaging content with great writing.
You will need to have a natural affinity for user needs and the empathy to work with stakeholders and clients in a way that uncovers the point where user and business needs meet.
Skills, Knowledge and Expertise
* Strong experience in content design
* User-centred content design – using user research to inform content design
* Experience designing services for users that struggle online
* Information design – integrating text, data, and visual content
* Experience in designing information architecture
* Developing content strategy and design principles
* User testing – taking content styles out to user groups to test with
* Experience in an Agile project environment
* Multi-platform content design
Desirable:
* Experience working in government
* Experience working with Whitehall Publisher platform
* Familiarity with Government Digital Service writing conventions
* Branding and layout design
About us and our benefits
Our culture is built on:
* Being one team; looking out for each other as a team
* The world never stops changing and we’ll never stop learning
* Infinity & Beyond; we’re crazy ambitious
* Integrity is everything; we’re honest with each other and with our clients
* Diversity is our superpower; we celebrate differences
* We’re all in; we take on tough challenges with lots of moving parts
Our benefits include:
* Holiday entitlement, 28 days with the option to buy/sell up to 5 days
* Day off on or in the week of your birthday
* Pension eligibility, up to 5% matched contributions
* Private healthcare
* Enhanced maternity, paternity, and shared parental leave
* Cycle to work & electric car schemes
* Gym & retail discounts
* Regular social events/activities
* A range of other benefits from our flexible benefits package
At Transform, we believe in a culture of inclusivity. We celebrate difference and believe that diversity makes our business more relevant, our work more meaningful, and our people more empowered. We’re committed to equality of opportunity for all and actively seek applications from all ethnicities, orientations, beliefs, gender identities, and those with neurodiverse traits and disabilities.
If this sounds like you, please get in touch to discuss it in more detail.
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