Job Description - Claims Adjuster - Marine (11001154D20240814)
Job Description
At AXA XL we solve today's complex risks to drive tomorrow's innovation. We see our careers with AXA XL as a chance to unleash our potential globally. Cultivate expertise. Collaborate constantly. Analyze deeper. Dream bigger. Our Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly.
This is an exciting opportunity to join our experienced professionals in our Marine Claims team. As a Claims Adjuster, you will play a critical role by managing and resolving claims within our portfolio of Hull, Cargo, and Liability claims for our customers across the globe. You will work closely with your manager and fellow claims adjusters to bring claims to resolution.
Essential Responsibilities:
1. Receiving claims notifications, assessing estimates, and negotiating claims up to and including settlement within personal authority.
2. Instructing and controlling surveyors, loss adjusters, solicitors, and experts in connection with day-to-day claims handling.
3. Ensuring collaboration with Assistant Managers and Practice leaders to ensure consistent and effective handling of claims.
4. Effective diary management of all claims through use of a diary system.
5. Supporting underwriting teams and partners in connection with claim trends and business development.
6. Liaison with Enterprise Shared Services where required, including monitoring progress and providing advice.
7. Work with Management and Claims Legal to identify and select appropriate counsel.
8. Assist Marine team in key initiatives within the product line.
9. Provide superior customer service to policyholders and brokers.
You will report to the Assistant Claims Manager, Marine.
Required Skills and Abilities:
1. Effective communicator with excellent organizational skills.
2. Innovative mindset – ability to find successful solutions.
3. Good numerical and literacy skills (Minimum GCSE passes Mathematics and English).
4. Good PC and systems skills (relevant AXA XL systems, MS Windows, Word, Excel, Outlook, and PowerPoint).
5. Some experience of Marine insurance lines; particular interest or knowledge of Marine Insurance will be highly beneficial.
6. Basic understanding of the principles of insurance including policy liability, terms, and relevant clauses.
Desired Skills and Abilities:
1. ACII desired but not essential.
2. Working knowledge of Lloyd’s minimum standards, regulations, and the subscription market.
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity, marital status, religion, disability, or any other protected characteristic.
Location
Location: GB-GB-Ipswich
Job Field
Job Field: Claims
Schedule
Schedule: Full-time
Job Type
Job Type: Standard
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