The Green Parts Specialists are the UK's leading vehicle dismantling company, committed to providing high-quality recycled car parts. We pride ourselves on our sustainable practices and exceptional customer service. Join our dynamic team and be a part of the green revolution in the automotive industry.
We are seeking a motivated and enthusiastic Customer Service and Sales Executive to join our team at our Skelmersdale Op Centre WN8 9SU. The ideal candidate will be responsible for providing excellent customer service at our front counter and learning our sales processes to support part sales.
Key Responsibilities:
1. Greet and assist customers at the front counter, ensuring a positive and professional experience
2. Answer customer enquiries, both in person and over the phone, providing accurate information about our products and services
3. Learn and understand our sales processes, including the identification and sale of vehicle parts
4. Assist customers in finding the right parts for their needs and processing transactions efficiently
5. Handle customer complaints and returns in a courteous and timely manner
6. Maintain a clean and organized front counter area
7. Support the sales team with various tasks, including inventory management and order processing
8. Keep up-to-date with product knowledge and industry trends to provide informed assistance to customers
What we need from you:
1. Previous experience in a customer service or sales role is preferred
2. Strong communication and interpersonal skills
3. Ability to work well in a fast-paced environment and handle multiple tasks simultaneously
4. Basic knowledge of automotive parts is an advantage, but not required
5. Proficiency in using computer systems and software for sales and inventory management
6. A positive attitude and a willingness to learn and grow within the company
What we offer you in return:
1. Time For You: Relax with 23 days of holiday plus bank holidays, and an extra day for a personal special occasion.
2. Give Back: Receive a paid day to volunteer for a charity of your choice.
3. Health & Wellness: Healthcare Cash Plan, allowing you to claim cash back on a range of healthcare products and services including dental, optical, chiropody, and specialist consultations, tests, and scans and Virtual GP access.
4. Appreciating You & Others: Celebrate special moments with access to our Recognition Hub and E-card collection.
5. Your Future: Join our contributory workplace pension scheme for financial security.
6. Investment: Purchase shares in our global company at a discounted rate.
7. Fitness & Health: Save money while commuting with our Cycle to Work Scheme and access fitness videos and gym discounts.
8. Life Assurance: Enjoy peace of mind with our life insurance coverage.
9. Exclusive Discounts: Access our deals hub for savings on everyday purchases and family activities.
10. Goal Support: Use tools like Mortgage Advice, Life Coaching, and our Money Hub to achieve your goals.
If you are passionate about customer service and sales and want to be part of a forward-thinking company, we would love to hear from you! Apply now to join The Green Parts Specialists and help us drive the future of sustainable automotive solutions.
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