As a Registry Associate you are responsible for providing quick and accurate services to our client. You will be expected to provide service standards for our clients in accordance with Alberta Government and Drayden policy and meet Drayden service standards in helping our clients receive accurate and efficient service.
The successful candidate will be required to work 4 days per week for the first 4 months, after which the schedule will be 3 days per week with rotating Saturdays (9 am to 1 pm). The candidate will also need to have the availability to cover vacation and sick time.
Responsibilities
* Assist clients with their daily registry needs in person or through technology
* Provide clients with the best option available to serve their needs
* Offer all of your clients any of the value added services that Drayden offers
* Generate client referrals for our insurance brokers to qualified customers
* Understand and adhere to Alberta Registries policies and procedures
* Ensure accuracy in all transactions
* Ensure privacy compliance
Your Unique Talents
* You possess the ability and desire to deliver an outstanding client experience
* You have strong financial and communication skills
* You are someone who continually meets and exceeds goals
* You have the ability to navigate current technologies and adapt to change
* You have a clear Police Information Check
* You are able to handle multiple tasks in a busy environment
* You have a proven ability to navigate, understand and utilize computer applications and systems
Your Values Align with Ours
* Integrity – You act with honesty and professionalism. You treat clients and co-workers with respect and fairness
* Client Relationships – You have the desire to deliver exceptional client service
* Career Growth – You are motivated to learn and grow your career with our encouragement and support
* Embrace Progressive Change – You are an ‘ideas’ person and can adapt easily to change
* Teamwork – You work together with others to achieve goals
* Community – You support communities by being involved
About Drayden
We are an independently owned insurance brokerage and registry service and have deep roots in the Alberta communities we have served since 1965. By employing over 170 people in those communities, we contribute significantly to their economies, and support local charities through our giving programs, as well as through volunteer work. Our knowledgeable employees deeply understand the needs of our clients, translating to long-lasting client relationships. Our network of industry partners provides our clients a wide range of coverages that’s best for them individually or for their business.
We offer a great place to work and provide competitive wages with bonus incentives.
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