Exciting Opportunity: Join Our Team as a Junior Credit Controller!
Are you ready to take your career to the next level? We’re on the lookout for a dynamic and enthusiastic Junior Credit Controller to join our thriving team, working 40 hours per week at our vibrant Banbury site in Oxfordshire.
Why This Role is Exciting: As a Junior Credit Controller at DCS Group, you'll be at the heart of our operations, playing a pivotal role in maintaining our financial health and driving business success. Your day-to-day responsibilities will include:
Credit Control & Debt Collection - Monitor and manage overdue accounts, follow up with customers to ensure timely payments. Issue payment reminders and assist with the collection process through calls and emails.
Dispute Resolution - Investigate and resolve any payment disputes or discrepancies in coordination with senior credit controllers, customers, and other departments.
Collaboration - Work closely with other members of the finance, sales and commercial teams to streamline processes and dispute resolution.
Customer Relations - Build and maintain positive relationships with customers while ensuring adherence to payment terms. Handle customer inquiries professionally, aiming for a win-win outcome
Customer Account Management - Maintain up-to-date records of customer accounts, track outstanding balances, and handle basic queries regarding invoices and payments.
Experience/Competencies Required:
1. Strong communication skills, both written and verbal, with the ability to interact effectively with customers and internal teams.
2. Excellent organisational and time-management abilities.
3. Detail-oriented with a high level of accuracy in handling financial data.
4. Basic understanding of credit control practices and debt management.
5. Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
6. Ability to work independently and as part of a team.
7. Problem-solving skills and the ability to handle challenging situations.
Experience of using Sage accountancy software and databases would be advantageous, but not essential.
Why Join DCS Group?
8. Core Benefits: Life cover, pension, medical cash plan, Cycle to Work scheme, Free Breakfast, a subsided café and a focus on well-being.
9. Incredible Work Environment: Work with the world's leading brands like Procter & Gamble, Unilever, and Danone. Our state-of-the-art facilities and 30 years of growth make us a leader in the industry.
10. Career Growth: We offer more than just a job – we provide a dynamic, fun, and supportive workplace with exciting opportunities for career progression.
11. Family-Owned Values: As a family business, we care about our people and their well-being, creating a welcoming and inclusive culture.
Ready to Make an Impact? If you’re ready to join a company that’s passionate about its people, its brands, and its growth, we want to hear from you! Apply now and become part of something special at DCS Group.
How to Apply: Send your up-to-date CV to and embark on your next exciting career adventure with us!