Everybody's talking about Autism!
From documentaries, news stories, podcasts, tv-shows, and novels, Autism has never been more high-profile, and discussions around neurodiversity have never been so wide-ranging and forward-thinking.
As public awareness has grown, so have the number of referrals into the Children's Autism Assessment Service, and our team has received additional funding to expand our administrative team to meet this demand.
This is an opportunity to be part of the evolving conversation around Autism by supporting the admin work of this dynamic team.
If you enjoy speaking to families on the phone, working as part of a small admin team, and if you're IT-savvy and able, with support, to problem-solve, be flexible, use your own initiative, and prioritise your workload, then this might be the role for you!
Responsibilities:
1. Support the processing of referrals into the Children's Autism Assessment Service.
2. Book initial and follow-up clinical assessments, ensuring all clinics are filled.
3. Monitor waiting lists in accordance with waiting time targets and the Patient Access Policy, under the management of the Admin Manager and Operational Lead.
4. Liaise with families daily to book appointments, answer routine/urgent queries and concerns, and change appointment times.
5. Liaise with Community Paediatricians, Allied Health Professional services, secretaries, GPs, Health Visitors, School Health, interpreters, and other departments to meet service needs.
6. Manage and prioritise families into the Community ASD clinics based on the waiting list and pathway criteria.
7. Ensure patient confidentiality and health and safety is maintained at all times.
8. Action incoming email correspondence raising any queries with the Senior Admin Team Lead.
9. Have good local knowledge about how Community Child Health interfaces with other partners within the CCHP and also with social care, education, and the acute hospital sector.
10. Listen to the voice of the child to deliver the most appropriate support for the clinical teams.
We are Sirona care & health, a Community Interest Company committed to providing local communities with a range of high-quality specialist healthcare services across Bristol, North Somerset, and South Gloucestershire. For us, it’s about the personal approach; we take pride in what we do and deliver the high standard of care we would expect for ourselves and our families.
At Sirona, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of colleagues, people, and communities. We welcome applications from all who feel they have the skills and attributes to make a real difference.
Benefits:
We offer NHS Agenda for Change Salary, Terms and Conditions, and the NHS pension scheme plus much more!
Please see the benefits leaflet attached to this advert for details.
We offer NHS Agenda for Change (AfC) salary including annual leave supplement, Stakeholder pension, a range of health and wellbeing incentives, high street discounts, plus much more!
For full details of the role please refer to the Job Description and Person Specification attached to this advert. Please read in full before applying for this role.
We are unable to provide sponsorship for this role and can only accept applications from UK-based applicants. #J-18808-Ljbffr