CompanyName: Cannock Chase Council
JobLocation: Cannock
JobStatus: Contract
JobDescription :
Housing Assistant - Neighbourhoods
Grade C: £24,404 - £25,183 per annum
Post Number: CH198
Temporary up to 6 months - 37 Hours per week
Benefits to you:
1. Flexitime Scheme
2. Local Government Pension Scheme
3. Discounted Council Leisure Centre Membership
4. 23 days holiday increasing to 26 days after 5 years continuous service
5. Casual Car User Allowance
6. Cycle Scheme
7. Free Parking
The Housing Department is looking for a self-motivated individual with a confident and professional approach with the desire to deliver a range of Neighbourhoods services within the Tenancy Services Section.
The successful candidate will be an integral part of the Neighbourhoods Team and will be expected to deliver a high-quality professional service and be responsible for the delivery of Neighbourhood Services and conducting home tenancy visits as required.
You should have previous experience in a customer-focused Housing related environment, together with experience in the delivery of a range of tenancy management services in accordance with set Policies and Procedures, working to agreed key local performance targets.
The Post Holder will also be expected to support and ensure effective day-to-day administration services are delivered and be responsible for the front line day-to-day work and providing assistance to the Neighbourhood Officers.
You must be able to undertake a wide range of tasks in respect of the Council’s Housing Stock, including taking front line telephone calls and providing Reception cover.
You must have the ability to use Microsoft Office Packages such as Word, Excel and Outlook. You must also be able to communicate effectively both verbally and in writing and establish good working relationships with a wide range of people and organisations.
You should have relevant knowledge and awareness of the issues affecting vulnerable people and an understanding of sustaining tenancies with the needs of a diverse community.
You must hold GCSEs in Mathematics and English at Grade C or above or equivalent vocational or academic experience.
Job Requirements/
Application Instructions:
To apply for this vacancy online please go to Cannock Engage.
Alternatively, please telephone 01543 462621 or write to HR Services, Cannock Chase Council, Civic Centre, Beecroft Road, Cannock, Staffordshire, WS11 1BG or e-mail vacancies@cannockchasedc.gov.uk quoting post number CH198.
The closing date for receipt of completed applications is Friday 28th February 2025.
THE COUNCIL IS AN EQUAL OPPORTUNITIES EMPLOYER
Address: Housing
Cannock Chase Council
Cannock Chase Council, Civic Centre, Beecroft Road
Cannock
WS11 1BG
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