Deliver outstanding people routines for my team Develop my team’s skills and continually review their capability and performance Create a culture where we get the basics right all the time Know my colleagues and how they feel about working for me and for Tesco Develop great colleagues for today and leaders for tomorrow Communicate purpose, plan & progress Listening to Customers and acting on their feedback Engaging my team to deliver the best availability for customers throughout the day Delivering a great shopping trip for customers every day Deliver and sustain great standards to be proud of Encouraging my team to be passionate about products. Leading the service culture in my department Protecting our brand by delivering legal compliance through our teams Actively control costs on my department and deliver my budgets Consider safety in all I do so every colleague and every customer gets home safe everyday Work with the business to grow sales: Engage my team to participate in bringing benefits to the local community Be a professional business manager Working together across my Centre and across Fulfilment to achieve shared success Building strong relationships with customers and colleagues. Being flexible in the way you think, make decisions and handle change. Knowing your own sources of energy and keeping yourself fit for life. Always looking for ideas and opportunities to build a better Tesco.