Customer Service/Operations Specialist Do you thrive in a fast paced environment and have a passion for delivering exceptional customer service? This well established travel company are looking for a Customer Service/Operations Specialist to join their growing team. Your role will be to ensure a seamless travel experience for clients addressing all post booking queries while delivering excellent customer service. Customer Service/Operations Specialist Role and Responsibilities Manage all customer related issues post booking Make any necessary amendments, cancellations ensuring all details are correct Process payments Manage and schedule changes Issue tickets and travel documentation Customer Service/Operations Specialist Skills and Experience Required Previous experience of using a GDS Proven Customer Service/Operations experience within the travel industry Excellent attention to detail and accuracy Strong written and verbal communication skills Well organised and customer focussed Customer Service/Operations Key Benefits Hybrid working Salary up to £27,000 depending on experience Wellbeing days Discounted travel