Support Engineer (Motorsport Equipment)
Buckingham
28,000 - 32,000 + Progression + Autonomy + Flexi Hours + Bonus + Private Healthcare + Company Benefits
Are you a Support Engineer possessing strong problem-solving skills and experience in vehicle data analysis? Do you want comprehensive training and a clear path for progression to become an Application Engineer within this company?
On offer for the Support Engineer is an exciting opportunity to join a dynamic team dedicated to providing exceptional technical support and customer service in the automotive and Motorsport industries. The company prides itself on fostering a supportive environment with ample growth opportunities, ensuring you can develop your skills and advance your career as part of a forward-thinking organization.
In this role, the Support Engineer will be responsible for resolving customer issues promptly and effectively, demonstrating strong problem-solving abilities and a customer-centric approach. They will also contribute to product testing efforts to ensure high-quality performance and reliability, making a valuable impact on our service delivery and product excellence.
The Role:
1. Provide timely and effective support to customers.
2. Collaborate with internal teams to communicate customer feedback and assist in continuous product improvement.
3. Maintain accurate records of customer interactions, technical issues, and resolutions.
The Person:
1. Strong interpersonal skills.
2. Background in Customer Service.
3. Relevant education or training in automotive technology, engineering, or related fields is advantageous.
4. Full clean UK driving license.
Reference number: 16104MI2
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.
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