The Fleet Administrator Apprentice is responsible for providing essential support to our fleet operation and contributing to its efficient management. This role involves managing the shared fleet mailbox, handling requests for new hires, transfers, and off-hires, and accurately recording charges in the invoicing system. Key Responsibilities: Commercial Van and Company Car Fleet Provide an efficient and courteous first point of contact dealing with telephone, and email enquiries. Assist in the scheduling of maintenance of vehicles and ensure all fleet operations adhere to legal requirements. Maintain accurate and up-to-date records related to the fleet, including vehicle registration insurance, maintenance logs and service history. Process damage notifications in the system, recharging allocated drivers. Raise workshop jobs within the system for damage costs. Complete all necessary driver checks to ensure the allocated driver has completed a driver mandate and has the correct driving license. Maintain the Motor Insurance Database (MID) and ensure that all new hires are added, and off hires are removed. Maintain the DART (Dartford Charge) and TFL (Transport for London) accounts. Process driver infringements, log all infringements and closing out outstanding penalties. Process New Hires, driver transfers and vehicle off-hires within the ERP hire system. Request fuel cards for all new long-term vehicles and coordinate delivery from supplier to regional contact or driver. Complete daily system reconciliations for DART, TFL and MID Key measures & targets: Accuracy of hires processed. Queries during reconciliations Maintenance of fuel card register, MID, DART and TFL Key relationships: Fleet Manager Fleet Supervisor Fleet Coordinator Suppliers Person Specification: The successful candidate is likely to meet all of the following criteria: Essential Knowledge of Microsoft Office Excel Good administrative and organisational skills Able to complete tasks and meet deadlines. Ability to work well within a team. Desirable Product knowledge would be beneficial. Benefits: As well as offering a competitive salary, remuneration for this role includes a range of benefits: 5% company pension contribution Life Assurance at 2 x national salary Private medical cover Permanent health cover Company profit share scheme Company car or car allowance (dependent on position) Career development and ongoing training Staff referral scheme 25 days annual leave with additional loyalty days (full-time equivalent) Volunteering scheme Environmental and social value initiatives About BCS Group: BCS Group, a subsidiary of Barhale Holdings Plc, is a privately owned company. We are a leading supplier of safety and construction products and services that has depots in both the Midlands and Scotland. We pride ourselves on providing a first-class service to all our customers, ensuring the right product or solution is delivered to the right location on time. With over 5,000 items within our core range, BCS Group can fulfil any order and ensure it is delivered directly via our dedicated transport fleet or those of our partners. Manufacturing: Our capabilities include standard and bespoke signage, labels, temporary and permanent road traffic signs and bespoke steel fabrication/installation which includes footbridges, walkways, flooring, guardrails, ladders and tunnelling products. Extensive Stock Range: Distributor of leading industry brands in PPE & clothing, traffic management, safety & lifting and site equipment products. These include Bollé, Pulsar, Globus, Rock Fall, Progarm, Portwest, Melba Swintex, Oxford Plastics, JSP, Nissen, Carters, Orafol, Crowcon, Radiodetection, Dräger, Ridgegear, and Plant Nappy. Safety Equipment Servicing: Specialist safety & lifting repair, calibration and inspection since 1999. We have our own purpose-built maintenance and calibration facility for gas detection, cable avoidance, breathing apparatus and lifting equipment which along with our fully equipped mobile calibration unit is where all maintenance and repairs are carried out. Our staff are trained and fully qualified in the maintenance, calibration and inspection of a full range of specialist safety & lifting equipment. Our People: With a direct workforce philosophy, the company culture is driven by our core values, which describe how we act day-to-day. We ensure all your needs are met through our national call centre and dedicated account management. Triple Accreditation: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 and ISO 50001:2011 standards, which means our customers can have complete confidence that we have an ongoing commitment to be a safe, efficient and responsible partner.