Job Description
Title: Customer Care Advisor – SK:N
Hours: 40 hours per week, Full Time
Location: Glasgow City Centre – Office based
Salary: £25,396
As one of the UK’s leading skin clinics, skin is at the heart of everything we do. Dedicated to helping our clients achieve healthier, more confident skin, we take pride in delivering expert dermatology solutions and aesthetic treatments for a wide range of concerns. Part of Lorena Cosmetics Holdings SPV Limited, a market leader in healthcare services, sk:n continue to set the standard in advanced skincare, dermatology and medical aesthetics.
With over 30 years of expertise and a reputation for exceptional client care, we are dedicated to making personalised dermatology treatments and skincare solutions more accessible. Our commitment to innovation, safety, and medical excellence ensures lasting results, inspiring our clients to feel confident in their skin.
Each day will vary however the core components of your role will include:
1. Make outbound and receive inbound calls to our SKN and Harley Medical Group patients to assist with enquiries about aesthetic treatments.
2. Deliver an outstanding patient experience while identifying opportunities to help our patients with their personal goals.
3. Display strong communication and prob...