Date Posted: 2025-03-26 Country: United Kingdom Location: Crompton Technology Group Limited, Chalker Way, Banbury, Oxfordshire, OX16 4XD Position Role Type: Unspecified What do we offer? - Competitive salary - Company performance bonus scheme - Pension scheme - up to 10% employer contribution - Private medical insurance - Comprehensive health cash plan - 25 days annual leave bank holidays - Flexible benefits programme (buy & sell holiday allowance, discounted gym memberships, Maternity/ adoption leave- up to 52 weeks, first 26 weeks at full pay, subsequent 26 at 50% (basic pay) and Paternity/Non-Pregnant Parent/ Co-adopter leave 4 weeks full pay) - Structured training & opportunities to progress What does the role look like? As a Quality Clinic Technician, you will take ownership of the Banbury Quality Clinic, serving as the key interface between Quality, Operations Engineering/ME, and the Clinic. You will lead Quality Clinic activities in line with standard work, support investigations with site Quality Engineers-including reviewing triaged parts and determining product disposition-and monitor the resolution of customer and supplier issues, as well as key performance indicators (FPY, SRR, Turnback reduction). What will your day-to-day responsibilities look like? - Interface with internal teams on all Value Stream-related quality issues. - Ensure timely full containment of all quality-related issues. - Support robust RCCA to drive quality improvements. - Ensure compliance with the Quality Management System (e.g., AS9100, Customer requirements). - Conduct necessary SAP transactions for the disposition of non-conforming material. - Support the reduction of non-conformances within the Value Stream to prevent repeat occurrences. - Contribute to the Zero Defect Initiative across key products and processes. What will you bring to the role? Essential skills: - Demonstrable experience and understanding of Quality Management Systems and quality requirements. - Ability to read and interpret technical drawings and specifications effectively. - Excellent communication and coordination skills. Desirable skills : - Proficiency in SAP for quality-related transactions. - Experience with quality tools for problem identification and resolution, including measurement, analysis, or continuous improvement tools. - HNC (or equivalent) in a relevant field with basic Quality Management Systems experience. - Strong PC literacy (MS Word, Excel, PowerPoint). - Ability to work effectively in high-pressure environments, motivating and holding stakeholders accountable. - Commitment to delivering customer satisfaction and achieving 'Best in Class' results. - Ability to develop processes using the CORE continuous improvement framework. About us: At Collins Aerospace, we're working side by side with our customers & partners to dream, design & deliver solutions that redefine the future of our industry. We are part of Raytheon Technologies & provide technologically advanced and intelligent solutions for the global aerospace and defence industry to connect and protect people around the world. We are inventors, we are manufacturers, we work in space exploration, commercial air travel, defence & rescue applications. Are you looking to join a dynamic global team that works across the entire Aerospace industry? If yes, get onboard the Collins Aerospace Team & play a part in expanding the opportunities to develop new products & challenge the state of art technology. Apply now and be part of the team that's redefining aerospace, every day Please note that potential candidates will be subject to Baseline Personnel Security Standard (BPSS) and background checks and that project access restrictions may apply to some nationalities. RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. Privacy Policy and Terms: Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.