Visualsoft is seeking an experienced SEO professional to join as an SEO Account Directorcould that be you? This position can be based on a hybrid basis across our Stockton, Newcastle or Manchester City Centre offices As an SEO Account Director, you will be responsible and accountable for the success and delivery of the Visualsoft SEO service. You support not only the SEO team but the rest of the business in a variety of areas from strategic thinking, development of your portfolio of SEO clients, integration with other channels and growth opportunities for your accounts and new business. You will not only own a portfolio of SEO clients and be the go-to key relationship stakeholder for SEO you will work alongside the Head of SEO to deliver team & company goals. Relationships and client centricity is key as your objective is to grow your portfolio's return ensuring the SEO product/service is innovative, efficient and delivered to the highest possible quality. With your passion for SEO & all things Organic, you will use your ideas and experience to support teams and individuals, ensuring they have what they need to reach their full potential. Overall responsibility for client portfolio SEO relationship, measured by NPS & CSAT Maintain the highest standards of SEO implementation and execution Coach, mentor and train other Visualsoft staff members to produce the highest quality SEO work for clients Constantly strive to improve and maintain processes and procedure documents Handle and prepare sales documentation and sales pitches outside of your portfolio Lead, speak and engage at both internal & external events and conferences Maintain expert knowledge at the forefront of SEO & wider Digital marketing ensuring your strategic thinking is up to date with emerging tech and trends Requirements This role requires someone with exceptional communication and client relationship/management skills and who is an absolute expert within the SEO industry. The ability to lead clients and work alongside high-performing teams influencing clients and internal stakeholders is essential, using technology and industry-leading practices. Extensive proven experience on either agency or client-side specialising in SEO Extensive experience in SEO management Proven expertise in external SEO platforms and tools, analytics, forecasting and measurement Experience in building and executing SEO strategies, whether in-house or for clients Working to tight deadlines as a team and as an individual Client-facing experience at a senior level Client meeting experience and proven strategy presentation skills Experience in e-commerce Experience delivering results in collaboration with other digital channels e.g. PPC Desirable Ability to utilise APIs, especially with Google Big Query Advanced GA4 user with experience regarding tracking (common issues & troubleshooting) CRO / UX Google Data Studio Google Tag Manager Benefits Competitive basic salary with great progression options Unlimited paid holidays - yes that's not a typo We operate a hybrid working policy: 3 days in the office, with the option to request up to 2 days working from home each week. Great working environments; our Stockton on Tees and Manchester workspaces are also dog-friendly A high-performance MacBook Health Assured Employee Assistance Programme Free eye tests and flu jabs VS Perks, have a monthly treat on us; from Amazon vouchers, PlayStation credits, ASOS, H&M to Just Eat, there's something for everyone Free breakfast, fruit, hot and cold drinks and protein shakes Friday afternoon drinks to wind down for the weekend Pension scheme to help you save for the future Cycle to work scheme Discounts across our brands Regular team social events Training & development So if you think you’ve got what it takes to join one of the UK’s leading eCommerce providers, we’d love to hear from you. A little formality… by applying you implicitly consent to us processing your data for review for this vacancy only. Talent Hunter Referral Bounty - £250 Help us find the right talent to join our team, and get a handsome reward in return. It couldn’t be easier - if you know someone who could be an ideal candidate, either refer them directly to us or simply ask them to include your details as the reference when they apply. If they land the job with us as a direct result of your referral, you get the bounty ___ Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for their skills, experiences, and unique perspectives. We believe passionately that a diverse workforce is central to our success so we welcome applications from all sections of the community.