Job summary Do you have experience in emergency care nursing? This could be the perfect role for you. At UH Sussex, the RSCH site has revolutionized its care delivery model in the Urgent Treatment Centre, recognizing that strong nursing leadership is essential to its success. We are seeking Band 7 Emergency Department (ED) Nurses to lead a dynamic and busy UTC, working in close collaboration with the UTC GP and Emergency Practitioners. The successful candidate will play a pivotal role in delivering exceptional, patient-centered care while ensuring safety and quality remain at the heart of all services. Main duties of the job The post holder will be responsible for the efficient management and seamless flow of patients through the Urgent Treatment Centre. This includes leveraging significant experience, fostering strong clinical relationships, and optimally utilizing staff and available resources, all while adhering to departmental, Trust, and Government policies. The post holder will ensure that all patients receive a high standard of specialist nursing care. As a clinical expert and exemplary role model, the post holder will provide clear and effective clinical leadership. They will be responsible for driving excellence in clinical care, managing, teaching, and promoting the professional development of all staff. Additionally, they will ensure compliance with the Urgent Treatment Centre Clinical Quality Indicators, Key Performance Indicators (KPIs), and National Performance Standards, extending to the wider acute floor when necessary. This role includes working out of hours, including weekends, but currently does not require night shift work. About us At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves. As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do. We look forward to receiving your application and the start of your journey with UHSussex. Candidate Information Pack : https://www.uhsussex.nhs.uk/resources/candidate-information-pack/ Date posted 22 January 2025 Pay scheme Agenda for change Band Band 7 Salary £46,148 to £52,809 a year per annum Contract Permanent Working pattern Full-time Reference number 279-6943996-JAN25 Job locations Royal Sussex County Hospital Eastern Road Brighton BN2 5BE Job description Job responsibilities Key Responsibilities Establish and maintain effective communication with all members of the public, including those displaying challenging or aggressive behavior. Dealing sensitively and with compassion individuals with learning disabilities or mental illness, highly emotive or sensitive patients, intoxicated individuals and those experiencing bereavement. Communicate effectively with all members of the multidisciplinary team to foster learning, encourage improvement, and ensure the adoption of evidence-based practices that facilitate the delivery of high-quality care. Adapt advanced interpersonal and communication skills to manage multiple and/or simultaneous situations daily. Professionally and effectively communicate in hostile, antagonistic or highly emotional environments on a regular basis. Convey difficult, sensitive, or undesirable information to patients, carers, staff, the public, and Trust personnel, including traumatic debriefs, adult and infant deaths, "do not resuscitate" discussions with relatives, fetal loss, and tissue or organ donation (e.g., bone, cornea, and heart valves). Lead communication within the Urgent Treatment Centre (UTC) on a shift-by-shift basis across the multidisciplinary team, playing a key role in liaising with external agencies daily. Ensure all communication is timely, accurate, honest, effective, and managed with discretion. Protect confidential information about patients and staff in accordance with the Data Protection Act and the Caldicott Report, ensuring personal, staff, and group compliance. Report clear, concise, and accurate informationwhether written, verbal, or computer-enteredregarding patient care and well-being. Maintain good computer literacy and typing skills and ensure these standards are upheld by all staff under your supervision. Provide patients and carers with relevant written and verbal care advice on matters related to their treatment or care. Collaborate with and lead staff in patient care, treatment, and safe discharge, offering specialist nursing advice to other team members. Regularly communicate distressing or challenging information to patients and their carers with empathy and professionalism. Act with kindness, courtesy, and a genuine willingness to assist all members of the public at all times. Serve as a positive, effective, and appropriate role model, maintaining and developing team morale, supporting colleagues, and assertively resolving conflicts. Leadership and Operational Responsibilities Work closely with the Matron and Lead Clinician to translate the vision and goals of the UTC into practice. Collaborate with the Matron to identify and implement changes that enhance nursing practice and service delivery. Oversee patient care, management, and flow throughout the UTC during assigned shifts. Maintain detailed awareness of potential 4-hour breaches, understand the Trusts implications for non-compliance, and work with the site team to meet targets and prevent breaches. As Nurse in Charge you may be required to validate breaches daily and attend site, operational, and departmental huddle meetings to represent the UTC. Have a thorough understanding of departmental, Trust-wide, national, and governmental policies, protocols, and pathways. Ensure their implementation and compliance within the department. Attend staff, departmental, and Trust-wide meetings as directed by the Matron, supporting the development and dissemination of departmental policies and procedures. Manage incidents, complaints, and undue occurrences in accordance with Trust policy, reporting them to the Matron and leading investigations when required. Undertake the duty of candour, understand the Trust's Serious Incidents process, and support the maintenance of the departmental risk register. Identify areas of risk or poor quality and address these through appropriate governance structures. Participate in health, safety, fire, and quality audits within the department. Staffing and Resource Management Plan, assess, develop, and evaluate care programs in the UTC daily without supervision. Establish and maintain named link nurse roles to enhance care quality, improve practice, increase knowledge, and reduce risk. Implement the Trusts HR policies, addressing staffing matters such as sickness, capability, and disciplinary issues in collaboration with HR and the Matron. Plan and schedule duty rotas, annual leave, and study leave. Monitor absences and the use of temporary staff, ensuring prudent and budget-conscious staffing decisions. Allocate staff resources appropriately based on departmental case mix, volume, and acuity, escalating unfilled shifts to the Matron when necessary. Maintain and update electronic rota management systems, ensuring safe staffing records and shift allocations. Stay up to date with emails and disseminate relevant information to staff as needed. Monitor staff documentation for accuracy and legibility, addressing deficiencies with remedial action when required. Ensure staff training and appraisals are up to date, conducting one-to-one meetings and managing performance independently. Support recruitment, selection, induction, and training of new staff. Other Duties Work in accordance with infection control policies, ensuring a safe, clean, and tidy environment. Liaise with security and/or police to address abusive, vulnerable, or aggressive individuals, making decisions about their removal or reentry to the department as necessary. Serve as an authorized signatory for the ordering of controlled drugs. Maintain departmental and Trust patient record systems throughout shifts. Safeguard the health, safety, and welfare of staff, patients, clients, and visitors in line with policy and statutory obligations. Manage resources effectively, monitor the economical use of supplies and equipment, and address hazards as the senior nurse on duty. Contribute to policy implementation and development affecting the Emergency Department, ensuring compliance and evaluating the need for change. Collect accurate data, participate in clinical trials and audits, and recommend changes as appropriate. Base personal nursing practice on current research and professional knowledge, sharing this information with staff to enhance care quality. Please see Job Description and Person Specification for full details. Job description Job responsibilities Key Responsibilities Establish and maintain effective communication with all members of the public, including those displaying challenging or aggressive behavior. Dealing sensitively and with compassion individuals with learning disabilities or mental illness, highly emotive or sensitive patients, intoxicated individuals and those experiencing bereavement. Communicate effectively with all members of the multidisciplinary team to foster learning, encourage improvement, and ensure the adoption of evidence-based practices that facilitate the delivery of high-quality care. Adapt advanced interpersonal and communication skills to manage multiple and/or simultaneous situations daily. Professionally and effectively communicate in hostile, antagonistic or highly emotional environments on a regular basis. Convey difficult, sensitive, or undesirable information to patients, carers, staff, the public, and Trust personnel, including traumatic debriefs, adult and infant deaths, "do not resuscitate" discussions with relatives, fetal loss, and tissue or organ donation (e.g., bone, cornea, and heart valves). Lead communication within the Urgent Treatment Centre (UTC) on a shift-by-shift basis across the multidisciplinary team, playing a key role in liaising with external agencies daily. Ensure all communication is timely, accurate, honest, effective, and managed with discretion. Protect confidential information about patients and staff in accordance with the Data Protection Act and the Caldicott Report, ensuring personal, staff, and group compliance. Report clear, concise, and accurate informationwhether written, verbal, or computer-enteredregarding patient care and well-being. Maintain good computer literacy and typing skills and ensure these standards are upheld by all staff under your supervision. Provide patients and carers with relevant written and verbal care advice on matters related to their treatment or care. Collaborate with and lead staff in patient care, treatment, and safe discharge, offering specialist nursing advice to other team members. Regularly communicate distressing or challenging information to patients and their carers with empathy and professionalism. Act with kindness, courtesy, and a genuine willingness to assist all members of the public at all times. Serve as a positive, effective, and appropriate role model, maintaining and developing team morale, supporting colleagues, and assertively resolving conflicts. Leadership and Operational Responsibilities Work closely with the Matron and Lead Clinician to translate the vision and goals of the UTC into practice. Collaborate with the Matron to identify and implement changes that enhance nursing practice and service delivery. Oversee patient care, management, and flow throughout the UTC during assigned shifts. Maintain detailed awareness of potential 4-hour breaches, understand the Trusts implications for non-compliance, and work with the site team to meet targets and prevent breaches. As Nurse in Charge you may be required to validate breaches daily and attend site, operational, and departmental huddle meetings to represent the UTC. Have a thorough understanding of departmental, Trust-wide, national, and governmental policies, protocols, and pathways. Ensure their implementation and compliance within the department. Attend staff, departmental, and Trust-wide meetings as directed by the Matron, supporting the development and dissemination of departmental policies and procedures. Manage incidents, complaints, and undue occurrences in accordance with Trust policy, reporting them to the Matron and leading investigations when required. Undertake the duty of candour, understand the Trust's Serious Incidents process, and support the maintenance of the departmental risk register. Identify areas of risk or poor quality and address these through appropriate governance structures. Participate in health, safety, fire, and quality audits within the department. Staffing and Resource Management Plan, assess, develop, and evaluate care programs in the UTC daily without supervision. Establish and maintain named link nurse roles to enhance care quality, improve practice, increase knowledge, and reduce risk. Implement the Trusts HR policies, addressing staffing matters such as sickness, capability, and disciplinary issues in collaboration with HR and the Matron. Plan and schedule duty rotas, annual leave, and study leave. Monitor absences and the use of temporary staff, ensuring prudent and budget-conscious staffing decisions. Allocate staff resources appropriately based on departmental case mix, volume, and acuity, escalating unfilled shifts to the Matron when necessary. Maintain and update electronic rota management systems, ensuring safe staffing records and shift allocations. Stay up to date with emails and disseminate relevant information to staff as needed. Monitor staff documentation for accuracy and legibility, addressing deficiencies with remedial action when required. Ensure staff training and appraisals are up to date, conducting one-to-one meetings and managing performance independently. Support recruitment, selection, induction, and training of new staff. Other Duties Work in accordance with infection control policies, ensuring a safe, clean, and tidy environment. Liaise with security and/or police to address abusive, vulnerable, or aggressive individuals, making decisions about their removal or reentry to the department as necessary. Serve as an authorized signatory for the ordering of controlled drugs. Maintain departmental and Trust patient record systems throughout shifts. Safeguard the health, safety, and welfare of staff, patients, clients, and visitors in line with policy and statutory obligations. Manage resources effectively, monitor the economical use of supplies and equipment, and address hazards as the senior nurse on duty. Contribute to policy implementation and development affecting the Emergency Department, ensuring compliance and evaluating the need for change. Collect accurate data, participate in clinical trials and audits, and recommend changes as appropriate. Base personal nursing practice on current research and professional knowledge, sharing this information with staff to enhance care quality. Please see Job Description and Person Specification for full details. Person Specification Experience Essential Experience in Emergency Care Desirable Knowledge of current changes within UTC developments Experience of Team Management Education Essential Degree in Nursing (or equivalent experience) Desirable Post Grad Diploma or Equivalent in Emergency Nursing Project Management Essential Evidence of being involved / leading change Equality, Diversity and Inclusion Essential Evidence of having championed diversity in previous roles (as appropriate to role). Evidence of having undertaken own development to improve understanding of equalities issues Person Specification Experience Essential Experience in Emergency Care Desirable Knowledge of current changes within UTC developments Experience of Team Management Education Essential Degree in Nursing (or equivalent experience) Desirable Post Grad Diploma or Equivalent in Emergency Nursing Project Management Essential Evidence of being involved / leading change Equality, Diversity and Inclusion Essential Evidence of having championed diversity in previous roles (as appropriate to role). Evidence of having undertaken own development to improve understanding of equalities issues Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name University Hospitals Sussex NHS Foundation Trust (279) Address Royal Sussex County Hospital Eastern Road Brighton BN2 5BE Employer's website https://www.uhsussex.nhs.uk/ (Opens in a new tab)