This role as Graduate Trainee in Primary Care Informatics is to participate in a structured development programme over 2 years with the aim of obtaining a Masters qualification and managerial position at the end of the programme. This opportunity is the first of its kind within Northumbria Primary Care and is an exciting opportunity for an individual keen to learn and grow within the Informatics and Finance profession.
As a Trainee, you will actively support the Assistant OSMs, Head of Service Managers and Northumbria Primary Care (NPC) Executive Team in the leadership and development of clinical and support services. The post holder will drive data management and governance processes to improve awareness across the departments, including communicating the impact of good data governance throughout the departments, through the development and implementation of procedures and education.
If successful at shortlisting, you will be invited to our assessment centre on the 28th & 29th November. No other dates will be considered for attendance.
The main duties of this role is to:
* Work in close collaboration with managers in NPC in the provision of a comprehensive management support service to enable them to meet the Practices needs.
* The post holder will be responsible for the defining, establishing, implementing and maintaining a structured approach to data management and governance within the department.
* Identify opportunities and make recommendations to improve the quality and trustworthiness of data, including the wider the organisation, building on existing plans, support the development of a medium to long term data strategy for the company.
* The post holder will also support the design and implementation of practical data management and data governance solutions to support departmental needs, including identification of areas suitable for automation, develop wider data management competencies within the department (such as the development of data standards, data quality and master data management).
* Provide and receive a range of complex information ranging from financial issues to governance arrangements. The post holder will be required to liaise with NHS England, Integrated Care Boards and Local Authorities.
* Interpreting government policies and contract changes with regard to service developments both within the organisation and with external partner agencies will form part of the role.
Represent the Practices and NPC at external meetings.
Northumbria Primary Care (NPC) is a not-for-profit, at-scale provider of primary care services in Northumberland and North Tyneside. Our organisation launched in 2015 with an ambition to work at scale with like-minded practices, improving resilience and quality of services for our patients whilst retaining practice identity and team composition.
We operate with a unique model of an entirely salaried workforce providing primary care services to around 134,000 patients from 20 GP surgery locations (12 GP practices).
The successful candidate will lead and inspire our current and future workforce, working in collaboration with internal and external stakeholders to continuously build on our success within Northumbria Primary Care. With support and guidance from our senior management team, they will have trust and psychological safety to try new ideas and new ways of working in accordance with local and national guidance.
Being part of this growing team will enable the candidate to work with a team who offer and expect high quality standards to all areas of their service. The post holder will have opportunity for further development and will be fully supported and receive mentorship to reach their full potential within their role.
The main expectations and responsibilities for the role include:
* Educated to degree level, or equivalent experience, in a numerate discipline, preferably mathematics or statistics.
* Practical, statistical, analytical and numerical skills supported by an honours degree, or equivalent experience, in a subject with a substantial numerate content as evidence that the post holder has achieved a high level of logical thinking and adaptability to learning sophisticated computer programming languages.
* GCSE level 4 or above or functional skills level 2 in Maths and English.
* Advanced skills in Microsoft Office tools, in particular PowerBI, Excel, Word, Outlook, PowerPoint.
* Ability to plan, prioritise, manage and organise workload to meet conflicting and competing service needs.
* Demonstrate interpersonal skills with an ability to communicate, negotiate and influence a range of staff and management at all levels within the organisation with the ability to establish links with external organisations both verbal and written using the most appropriate mechanism for the achievement of required outcomes.
* An ability to work on own initiative whilst working to tight deadlines.
* Committed to personal and professional development.
* Excellent time management skills, achievement of deadlines and performance targets.
* To contribute to the development of a culture of high engagement, where staff are empowered and entrusted to provide the best services and care for patients.
* To promote and facilitate innovation and continuous improvement to deliver better services for service users and patients.
* Need to meet the travel requirements of the post to travel across the geographical area of Northumbria Primary Care.
* Holds a valid driving license and is either a car owner or able to use a car for work purposes.
It is also essential that the post holder can:
* The ability to interpret highly complex data and translate it into meaningful, useful information, and communicate effectively, orally, in writing, and through the use of visualisation tools/techniques, highly complex analytical results, and to assist in the interpretation of these results.
* Analyses complex situations and makes judgements on a range of issues e.g. staffing issues, budgetary/financial issues and business planning.
* Analysis of performance data to review and undertake service improvement initiatives.
* Identify potential and actual data quality problems by utilising advanced analysis skills and to recommend/propose ideal solutions.
* Skills for investigating a variety of issues and proposing solutions; dealing with complex enquiries.
* Plan and organise complex activities or programmes; formulation and adjustment of plans.
* Prioritises own workload.
* Co-ordinates activities which include multi-disciplinary meetings; performance assessment and organisation initiatives.
* The post holder is required to support the implementation of changes in service to improve patient care, this requires sensitivity, tact and persuasive skills. This may require presentations or discussions with individuals, teams or large groups of staff both within the organisation or out with the organisation where the information may be deemed as contentious, with support.
* The post holder is expected to challenge staff behaviour and performance as necessary using tact and diplomacy. They provide support to staff and supervision where required.
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