We are seeking an enthusiastic, hardworking and motivated administrative assistant with excellent communication, organisational, timemanagement and attention to detail skills to join our existing Admin Team to support our very busy Integrated Discharge Team based at WhistonHospital. The post will be based at Whiston Hospital. You will be working in a busy environment and closely with the remainder of the Admin Team. Communication and customer care is key is this team. The post will be varied and a great opportunity to gain new skills and enhance your knowledge and experience by working within varies settings.Main duties of the job
* Receptions service for visitors, telephone callers and mail.
* To ensure that all referrals (discharge notifications) are checked, recorded and inputted on appropriate databases/systems and ensure they are sent to appropriate areas.
* To ensure that recording, processing and updating local authority systems is in line within their specific policies and procedures.
* Updating sickness and absence procedures.
* Stationery and equipment orders
* Information and data processing and reporting
* Maintaining patient/service user files
* Updating care plans/assessments
* Invoices
* Minute taking
* Updating Master Control Plan (patients who are medically optimised).
* All other duties that are considered appropriate to the post.
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.
We strongly believe that the communities we serve should all have access to Five Star Patient Care. Our services: Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements:
* Rated Outstanding by CQC Inspection August 2018
* Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
* National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme