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Job overview
An exciting opportunity has arisen for a highly efficient, competent and dependable Administration Manager to manage the CMHT Admin Teams in Oldham.
You will be someone who likes to work in a fast-paced environment and who can readily adapt to changing work priorities with the ability to multitask, whilst at the same time remaining calm and professional.
You will ensure high standards are maintained at all times and work is produced effectively and efficiently in accordance with Trust policies and procedures.
Main duties of the job
The Administration Manager will be responsible for line management of the admin and Local Authority admin teams within CMHT plus overseeing the PA to the Service Manager.
To support the Service Manager with day to day issues with Health and Safety, office and equipment maintenance as well as any project work requested.
Working for our organisation
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our #PennineCarePeople and do everything we can to make sure we're a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
Detailed job description and main responsibilities
Please see attached job description and person specification to support your application for this post. Please refer to the essential criteria in the person specification which will highlight the skills, knowledge and experience you will need to demonstrate in your application, by way of example, to give yourself the best opportunity to be shortlisted.
Person specification
Education / Qualifications
Essential criteria
* Qualifications and experience in office management and use of computer office programmes to degree level.
Desirable criteria
* Experience of supporting and managing analysis within projects
Experience
Essential criteria
* Proven experience within NHS or Social Services setting of operational management of staff.
* Able to deal with complex enquiries that require further investigation and identification of a resolution.
* Evidence of effective budgeting skills.
* Competence with Patient Administration Systems
Desirable criteria
* Previous experience in a position demanding excellent organisational skills
* Experience of dealing with people for a wide range of backgrounds
Knowledge
Essential criteria
* Experience of working within a framework of robust policies and governance structures
* Experience and proven competence of using Microsoft Word, Excel, PowerPoint and E-mail with the ability to present data /information in a meaningful format
Desirable criteria
* Knowledge of Mental Health Issues
Skills and Abilities
Essential criteria
* Adept at problem-solving techniques and possess excellent decision-making skills.
* Capable of prioritising and organising own workload with the ability to work under pressure to deliver organisational priorities in a changing environment.
* To be able to produce reports and analyse them at an operational level.
* Excellent communication (verbal and written) skills in order to communicate in an appropriate manner to all staff and members of the public and to do so while demonstrating tact and diplomacy.
* The ability to manage, organise and prioritise a complex and diverse workload without direct supervision.
* Self-motivated and able to act on own initiative but recognise when additional advice is required.
Desirable criteria
* Paris or experience of working with large databases
* Ability to demonstrate flexibility in working hours to meet the demands of the service
Work Related Circumstances
Essential criteria
* Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs
* Willing to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies
* Appointments to regulated and controlled activities require an enhanced DBS disclosure.
Desirable criteria
* Willing to undertake training where deemed relevant and necessary by manager.
Hints and tips for completing your application can be found here.
Sponsorship - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship.
What happens after your application has been received?
You will be informed about the progress of your application following shortlisting via email. Only applicants who clearly demonstrate the criteria listed in the person specification will be shortlisted for interview. Interview invites will be sent out via email.
What happens if I am offered the position after interview?
The hiring manager will make contact with you to verbally offer you the position. The hiring manager will then inform Recruitment of the decision and provide relevant paperwork. You will be sent a formal conditional offer via email.
What pre-employment checks will I need to complete?
By conducting pre-employment checks, the recruitment team will verify that you meet the pre-conditions of the role you have been offered. Pre-employment checks will be carried out according to NHS Employment Check Standards. The checks are:
* Identity verification
* Right to work check
* Disclosure and barring service (DBS)/Criminal record check (dependent on role)
* Professional registration and/or qualification check
* Occupational health assessment
* Employment history and reference validation
All applicants external to NHS will be required to provide HMRC employment history to cover the most recent three years. This information will used to validate employment history and references as part of pre-employment checks.
If you are offer a position with is and you require sponsorship to support your right to work, we will review your eligibility in line with government guidance. If the role you have been offer is not eligible for sponsorship, and you are not able to evidence your right to work, your conditional offer could be withdrawn.
What happens when pre-employment checks are complete?
Recruitment will liaise with you and the hiring manager to arrange a start date for your new position. You will then be booked on to a Trust Welcome Session and be sent your Pennine Care NHS Terms and Conditions.
Other important information
* We are committed to equality, diversity, and inclusion (EDI) and recognise the importance of ensuring our diverse service user population is reflected within our workforce. Unfortunately, we know that, at present, there is underrepresentation of our communities in our workforce. We welcome applications from people from diverse communities to help us grow, learn, be better and consider brilliant innovation diverse people bring.
* If you would like to be considered under the disability confident scheme, you will be guaranteed an interview if you meet the essential criteria on the person specification for the post.
* If you require reasonable adjustments to our recruitment process please phone us on 0161 716 3181 at the earliest opportunity. We will support you to complete your application.
* Unfortunately we are not able to guarantee the transfer of lease cars, or cover the costs of early termination charges.
* We have a strict policy on unsolicited contact from recruitment agencies. Please do not contact our hiring managers directly.
We reserve the right to close a vacancy earlier than the advertised closing date if a sufficient number of applications have been received. To ensure you application is considered, please submit at the earliest opportunity.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
* Job Description (PDF, 112.2KB)
* Person Specification (PDF, 134.4KB)
* Policy Statement on Recruitment of Ex-Offenders (PDF, 117.0KB)
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