Customer Success Executive Belfast (1 day in the office per fortnight) 30-35k The Company As a Customer Success Executive, you will play a vital role in driving the success of the organization by managing customer accounts, fostering long-term partnerships, onboarding new clients, and promoting mutual growth. This position offers opportunities for career development within a supportive and expanding team. What You'll Do Build and maintain strong relationships with multiple accounts, acting as a trusted advisor to understand customer needs. Identify new sales opportunities with existing clients and develop strategies to maximize account potential. Negotiate contracts and secure new product opportunities that provide value to both customers and the company. Share expertise with colleagues and offer guidance to junior team members when necessary. Stay informed on customer, market, and industry trends to anticipate future needs and identify growth opportunities. Provide product support for accounts by collaborating with internal teams to resolve issues promptly. Manage the onboarding process for new clients, ensuring s Please apply to hear more or contact Jack Bailie Hayward Hawk. If this role isnt perfect for you, please reach out for a confidential conversation to explore other upcoming options. " - here is the other job ad. mooth integration by coordinating with relevant teams. Monitor and report on business activities, delivering timely and accurate reports to clients and management. What You'll Need A degree in business, IT, or a related field (2:1 or equivalent preferred) or relevant experience in a similar sector. At least one year of experience in an account management role, ideally in technology, consulting, insurance, financial, or utilities sectors. Learn More Please apply to hear more or contact Jack Bailie Hayward Hawk. If this role isnt perfect for you, please reach out for a confidential conversation to explore other upcoming options. Skills: B2B Account management Upselling