Job Description
Digital Marketing Manager - UK
Location: Primarily based at Hyatt Regency London – The Churchill (located near Marble Arch) with regular travel across London and the UK is required as part of this role.
Salary: Up to £45,000 depending on experience plus Service Charge (expected £4,000 per year, T&C’s apply)
About the Digital Marketing Manager – UK role
The Digital Marketing Manager is responsible for the strategy and execution of digital marketing campaigns, online initiatives and ecommerce related activities for the UK based Hyatt Hotels. This position will support the Director of Field Marketing in executing on the annual digital marketing plans in line with each hotel’s unique business objectives.
Key duties and responsibilities of the Digital Marketing Manager – UK role include:
1. Lead the implementation of digital marketing campaigns to boost revenue, brand awareness, and customer loyalty across all business functions.
2. Manage digital marketing initiatives and online performance reporting for hotels within the digital cluster.
3. Oversee SEO strategies to enhance the organic visibility of Hyatt.com, restaurant/bar websites, and the colleague benefits platform.
4. Collaborate with hotel Marketing & Communications teams to develop integrated marketing campaigns and provide technical support.
5. Optimize, manage, and track online hotel listings (Google My Business, TripAdvisor, etc.) and support third-party website initiatives.
6. Lead and execute paid social media campaigns, sharing insights and best practices for organic social media.
7. Stay up-to-date on digital marketing trends, analyze competitor activity, and provide insights through detailed reporting.
8. Review and optimize email marketing campaigns (SerVme, HPE) and automated emails (Sevenrooms).
9. Act as a liaison between head office and hotel colleagues to achieve regional digital marketing goals.
About you
Ideally, you will have thorough experience in an agency environment, with particular knowledge of marketing paid experience and experience in running and setting up paid ads. Recent experience in the luxury hotel sector is beneficial.
Just some of the benefits you will enjoy as Digital Marketing Manager – UK:
* 12 complimentary nights per year of service across Hyatt Hotels worldwide
* Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
* Free meals at our colleague restaurant
* Business attire laundered complimentary
* 50% discount on food and beverage when you dine as a guest at selected Hyatt Hotels
* Private Healthcare and Life Assurance
* Headspace membership and access to our Employee Assistance Programme
* Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
About us
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!
Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next Steps: If this sounds like the Digital Marketing Manager – UK role for you then please apply today and start your journey with Hyatt Hotels!
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