The Northern Ireland Hospice are seeking to hire a Coffee Shop Supervisor The Old School House Café is an exciting income generating initiative positioned in Somerton House, the well-known and iconic flagship building of the Northern Ireland Hospice. A warm and welcoming place for relatives, visitors, and the general public to come and relax, the 35-seat coffee shop is situated in tranquil surroundings and serves high quality produce as well as providing excellent customer service. Role We currently have an exciting opportunity for a Café Supervisor to join our team. This is a great opportunity for a customer focused individual to joinNorthern Ireland's leading charity. Led by the Coffee Shop Manager and supported by Hospice volunteers, the Coffee Shop Supervisor will create an environment reflecting the ethos and work of Northern Ireland Hospice by building a positive reputation for quality and outstanding service while injecting the necessary personality to create a warmth of welcome expected by our clientele. The post holders will be responsible for ensuring the effective operation of the Old School House Café and will be required to support and deputise for the Coffee Shop Manager as together their team pursue the financial and social targets required by Northern Ireland Hospice regarding income generation. Salary: £11,989per annum (£22,480 FTE) Contract: Permanent Location: The Old School House Café, Somerton House, Belfast Hours: Part Time 20 hours per week (flexibility to work weekends, as required per rota) Essential Criteria: Minimum 1 years experience in the preparation of food and beverages. Basic Numeracy and Literacy Skills Cash Handling Experience Desirable Criteria: Barista trained. Experience of working with volunteers. Trained in First Aid. NVQ Level 1 in Catering & Hospitality (Food preparation and Service) Basic Food Hygiene qualification. Experience of cash handling and till reconciliation / cashing up. In return you will receive 25 days annual leave (pro rata) 10 Bank Holidays (pro rata) Staffwellbeing and employee assistanceprogramme Occupational Sick Pay A commitment to development of staff through training and learning opportunities. Focus on Employee Wellbeing Initiatives Comprehensive induction training programme Employee Assistance Programme including access to 24/7 Doctors support. Cashback health scheme Special offers at over 600 leading high street and online retailers Free onsite car parking For more information, and to apply, please visit the jobs section of the NI Hospice website. The closing date for applications is 6th November 2024 at 4 pm. (we recommend that applications are submitted at least 15 minutes prior to the closing time to ensure technical difficulties are not encountered). Please note all correspondence will be sent to the email address provided on your application form. Please ensure to check your 'junk/spam' folder as due to personal email security settings, emails can sometimes appear here. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons. Skills: Coffee Shop Supervisor Hospitality