Job Description
Introduction:
We are excited to partner with a leading care provider who is hiring for a Practice Development Lead specializing in the ownership and management of care homes, with an impressive track record of delivering high-quality services. Team members are expected to give their best and strive for continuous improvement to ensure the highest standards of care and service are delivered to all customers.
Role:
To proactively support all team members in the home with the full provision of learning and development activities, including clinical training, induction, core mandatory training and refreshers, learning needs analysis, training delivery, coaching, mentoring, and ensuring all learning and development provision aligns with organizational objectives and our values of Truth, Love, and Compassion, as well as the principles of Relationship Centred Care (RCC).
To promote a learning culture in our care home through mentoring, coaching, and professional best practice, and the planning and delivery of learning and development activities that ensure all home team members have the necessary skills and are competent to deliver the highest standards of care to our residents.
To coordinate the training activities in your home to meet TLC’s goal of achieving ‘Outstanding' in CQC inspections. This includes full delivery of the care certificate and mentoring those completing apprenticeships. Collaborate with your Home Leadership Team and Head of L&D to develop and enhance the capability of home team members to achieve excellence and deliver person-centred outstanding care to our residents.
Location 1: Harrow
Location 2: Potters Bar
Salary: £60,000 per annum
Key Responsibilities:
* Work with the Home Manager, Home Leadership Team, and the Head of L&D to develop the right programme and timetable of training for the home.
* Plan, develop, and provide clinical training for your team while collaborating with other clinical trainers to create innovative training that supports the clinical workforce's needs, ensuring compliance with statutory obligations, codes of practice, and overall outstanding quality standards.
* Deliver training across various topics for team members at different levels, including Outstanding care, induction, the care certificate, end of life, dementia awareness, fire safety, COSHH, manual handling, dignity and respect, customer service training, first aid and basic life support, food hygiene, health and safety, accountability, coaching, leadership, managing our people the TLC Way, Mental Capacity Act/DOLs, pressure ulcer prevention, infection control, and team building.
* Conduct regular competency assessments for various roles, including designated Train the Trainers, to identify learning and development needs in the home.
* Review the competency of new team members and contribute to the assessment of performance during the probation period through feedback to their line manager.
* Work in partnership with the Home Leadership team to identify training and development needs, understand skill gaps, and training requirements.
* Collate and share feedback from participants and stakeholders to enhance the quality of training initiatives.
* Support the performance of those attending learning through feedback to line managers and other initiatives to enhance individual and organizational continuous improvement.
* Be part of the ISO14001 project team, working with the home leadership team to ensure that environmental sustainability goals are achieved.
* Oversee environmental sustainability practices across the care team, ensuring that goals, objectives, and actions are implemented.
Requirements:
* Experience in learning and development and training delivery in the healthcare sector.
* Good knowledge of training methodologies, learning management systems, and e-learning platforms.
* Experience in the design and delivery of training programmes.
* Experience delivering training using professional registration skills and knowledge.
* Able to demonstrate experience of training delivery and facilitation at all levels.
* Understanding of clinical competency requirements.
* Proficient skills in Microsoft Office.
* Proven track record of leading, empowering, and supporting a team.
* Good communication skills (written, verbal, nonverbal).
* Train the Trainer qualifications in Moving & Handling; First Aid & Basic Life Support (CIEH Accredited); Infection Control; Fire Life Safety; End of Life Care; Challenging Behaviour; Health & Safety.
* A recognised training or teaching qualification such as Level 3 Award in Education & Training, PTLLS, or CTLLS, CIPD or CTP.
* Knowledge/experience of health and safety legislation and adult social care.
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