To support a group-wide upgrade of IT equipment, we have a vacancy for an IT Hardware Deployment Technician to join the Gregory Group Technology Team on a 9-month fixed term contract.
Responsibilities:
* Owning and delivering the build and deployment of various IT hardware including PCs, Laptops, Mobile Phones, Tablets, Printers, and Warehouse Scanners.
* Carrying out device builds, following standard build processes and carrying out robust quality control.
* Deploying devices to sites and users - migrating users from old hardware onto new, including migration of files and settings and ensuring user satisfaction - both in-person on sites across the UK as well as remotely.
* Making changes to user and device configuration and group memberships using either Active Directory, Intune, Entra ID, or other similar tools.
* Supporting users post-migration with any queries or concerns and providing standard IT desktop support services.
* Maintaining highly accurate records of hardware issued in our asset management database.
* Refurbishing and cleansing equipment for reuse or recycling.
* Working closely with our PMO function and assigned Project Manager's, updating on task progress and escalating risks or dependencies where necessary.
Requirements:
* Hands-on IT support experience is essential. You must be able to demonstrate a high level of capability for desktop support in a Windows environment.
* You must be confident dealing with users at all levels of technical proficiency working in a high-pace environment.
* You must be extremely diligent and able to demonstrate a high degree of attention to detail.
* You must be able to manage your own workload effectively to deliver and meet agreed project rollout milestones.
* You must have your own vehicle, insured for business use, a full UK driving licence, and be able to travel to sites across the UK.
* This is a depot-based role, based primarily at our Cullompton site but with frequent travel required to other Gregory group locations across the UK.
* 40-hour working week with hours of work flexible to meet project requirements, generally Monday to Friday 08:30hrs to 17:30hrs but with the requirement to complete some rollout activity outside of these hours at night or during the weekend.
Benefits:
* Additional holiday purchasing scheme
* Retail discounts with Hapi
* Retail Trust Wellbeing Support
* Opportunity to develop your career within an expanding business.
* Excellent holiday allowance and company benefits.
* Life assurance, pension, and sickness scheme
* Christmas Savings Club
* Black Circle Tyre discount
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