You Lead the Way. Weve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
As a part of the Colleague Experience Group, we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive.
We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when theyre ready to take on a new career path, were right there with them, giving them the guidance and momentum into the best future they envision.
The Regional Medical Director, EMEA will be on the Global Health Services team as part of Global Well-being and Benefits in Colleague Total Rewards and Well-being (CTRW). As a key member of Health Services team, this person will be responsible for health initiatives across the region and the strategic design and execution of award-wining, best in class programs, creating a roadmap of health for colleagues and their families at American Express by working with internal and external partners.
How you will make an impact in this role?
The ideal candidate will provide strategic leadership on the companys health and well-being initiatives across EMEA, including, but not limited to:
1. Lead and manage onsite wellness centers and vendors
2. Identify population health trends and priorities
3. Provide clinical insight on the design of our colleague health and well-being programs
4. Design and manage health initiatives by ensuring standards of patient care through quality assurance monitoring
5. Develop key metrics & dashboards to manage impact of health initiatives
6. Work directly across the region to design, implement, execute and evaluate programs in support of our strategy by fostering a culture of continuous improvement of health such as through annual physicals, screening programs, seasonal flu clinics and collaboration with 3rd party providers to provide services
7. Provide medical subject matter expertise to inform health plan design and population health and collaborate with regional teams to optimize the effectiveness of our health plans
8. Deliver services that provide access for colleagues to support prevention and compliance in their overall health care needs such as administration of business travel consultation and vaccinations, Allergy shots, and phlebotomy services
9. Collaborate on regional mental health strategy
10. Work together with Workplace Safety and market leaders to identify and mitigate occupational health and safety risks while meeting local regulations as well as help manage First Aid and AED programs, workplace injuries and disability adjustments
11. Provide support and guidance to key stakeholders in the instance of medical emergencies
12. Work directly with enterprise Business Continuity Planning (BCP), Crisis Response Teams (CRT), and Crisis Management Teams (CMT) across the region to provide strategic leadership and guidance to managing communicable diseases, and various other scenarios
13. Work with local Country Executive Teams (CET) to support health and well-being initiatives
14. Represent the Company / provide input for discussions with Works Councils on health-related matters
15. Plan and operates all aspects of the Wellness Centers needs and manage budget
16. Participate in strategic planning and decision-making at the executive level, working closely with other senior leaders
17. Stay current with the latest trends and innovations in healthcare, and foster a culture of ongoing learning and development
Minimum Qualifications
18. A Medical Degree with post graduate training and Board Certification in Occupational Medicine and/or in General Medicine or in other relevant specialties
19. An advanced degree in business or public health - Preferred
20. Must meet requirements for medical licensure in the United Kingdom; ability for additional licensure across the EU is a positive
21. Significant years of clinical experience in a healthcare setting, including a number of years in a leadership role
22. Broad healthcare experience, having worked across multiple country landscapes in a complex environment, focused on improving the health of employees
23. Experience with managing 3rd party Occupational Health Providers and other wellness vendors with proven track record of successfully managing and driving clinical excellence
24. Demonstrated experience in strategy development, execution and delivery of outcomes
25. Demonstrated ability to lead and direct an organization through various health challenges (e.g. epidemics, communicable diseases)
26. Demonstrated success in articulating, evaluating and reporting goals and achievements, areas of improvement and measuring returns on investments
27. Excellent interpersonal skills with the ability to develop strong relationships and work effectively with individuals at all levels within the organization
28. Excellent communicator, with written, verbal and presentation skills that can be tailored to multiple audiences
29. Adept at navigating nonclinical company and clinical regulatory requirements
30. Manage department budgets and administrative roles
31. Ability to travel nationally and internationally
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
32. Competitive base salaries
33. Bonus incentives
34. Support for financial-well-being and retirement
35. Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
36. Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
37. Generous paid parental leave policies (depending on your location)
38. Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
39. Free and confidential counseling support through our Healthy Minds program
40. Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.