Job summary The post holder will work closely with the nursing and physiotherapy team in the day to day provision of patient care with the patients home under the supervision of the registered nurses and practitioners. Main duties of the job To support the development of the county-wide respiratory virtual ward. Ensure that virtual ward databases are kept up-to-date, Be able to check alerts on virtual ward platform Ensure the availability of information leaflets and equipment to support patient education and care Within the remit of your role and under the supervision of healthcare professionals participate in the delivery of indirect and direct patient care To perform vital signs montioring and report abnormal results to registered nursing or clinical staff Support registered nurses in the provision of a safe and caring environment to ensure all clincians recieve results promptly About us Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this. Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond. The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them. We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do. Our objectives are simple: Best services for local people Best experience of care and best outcomes for our patients Best use of resources Best people Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system. We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer. Date posted 09 April 2025 Pay scheme Agenda for change Band Band 3 Salary £24,625 to £25,674 a year Contract Permanent Working pattern Full-time Reference number C9365-25-0320-2 Job locations Charles Hastings Way Worcester Worcestershire WR5 1DD The Alexandra Hospital Woodrow Drive Redditch Worcestershire B98 7UB Job description Job responsibilities Key Duties: Prepare patients for on boarding to virtual platform- provision and explanation of equipment- BP machine, saturation probe, how to use DOCOBO application. To support with COPD discharge bundle completion and entering on NACAP COPD website. To be able to use the virtual platform and monitor alerts. To respond to enquiries, face to face and telephone, from GPs, patients and their relatives appropriately. To input accurate data into the computerised patient data information system and to provide accurate and up to date information relating to clinic lists using Oasis. To generate patient notes and letters, and other official correspondence, including self-generated non- routine correspondence if required. To deal with day to day incoming mail according to the office policy, assigning priority and/or taking any necessary action without reference to team staff if necessary. Preparation and maintenance of equipment as directed. Participate in the completion of clerical work as required by registered clinician To observe absolute confidentiality of all information obtained in the course of your work. To undertake any other duties within the grade in accordance with the needs of the service. General Duties: Patient / carer Support / Involvement: Provide education and advice for people with respiratory, helping them to understand the disease process, its management and potential coping strategies Having due regard for patient confidentiality, act as a resource for carers of respiratory patients, providing them with advice and support as required to improve their skills and confidence in the delivery of community respiratory care with support from registered nurses Personal / Professional Responsibilities: Be proactive in, and maintain their own professional development Maintain clear and concise records of the patient's management in accordance with Trust standards Promote and maintain good working relationships within and outside of the Trust, utilizing opportunities to promote the specialist service, and the work of the Trust Contribute to the creation of a care environment and culture that delivers a consistently high standard of patient-centred care Knowledge, Skills, Training and Experience Demonstrate the knowledge and skills applicable to post as detailed in the Person Specification Demonstrate planning and evaluation skills, and demonstrate ability to contribute to discussion to determine ongoing needs and treatment planning Prioritise workload effectively with support and supervision Demonstrate flexibility in the role. This may involve working across clinical pathways to support the needs of the service whilst ensuring the delivery of high quality care at all times Job description Job responsibilities Key Duties: Prepare patients for on boarding to virtual platform- provision and explanation of equipment- BP machine, saturation probe, how to use DOCOBO application. To support with COPD discharge bundle completion and entering on NACAP COPD website. To be able to use the virtual platform and monitor alerts. To respond to enquiries, face to face and telephone, from GPs, patients and their relatives appropriately. To input accurate data into the computerised patient data information system and to provide accurate and up to date information relating to clinic lists using Oasis. To generate patient notes and letters, and other official correspondence, including self-generated non- routine correspondence if required. To deal with day to day incoming mail according to the office policy, assigning priority and/or taking any necessary action without reference to team staff if necessary. Preparation and maintenance of equipment as directed. Participate in the completion of clerical work as required by registered clinician To observe absolute confidentiality of all information obtained in the course of your work. To undertake any other duties within the grade in accordance with the needs of the service. General Duties: Patient / carer Support / Involvement: Provide education and advice for people with respiratory, helping them to understand the disease process, its management and potential coping strategies Having due regard for patient confidentiality, act as a resource for carers of respiratory patients, providing them with advice and support as required to improve their skills and confidence in the delivery of community respiratory care with support from registered nurses Personal / Professional Responsibilities: Be proactive in, and maintain their own professional development Maintain clear and concise records of the patient's management in accordance with Trust standards Promote and maintain good working relationships within and outside of the Trust, utilizing opportunities to promote the specialist service, and the work of the Trust Contribute to the creation of a care environment and culture that delivers a consistently high standard of patient-centred care Knowledge, Skills, Training and Experience Demonstrate the knowledge and skills applicable to post as detailed in the Person Specification Demonstrate planning and evaluation skills, and demonstrate ability to contribute to discussion to determine ongoing needs and treatment planning Prioritise workload effectively with support and supervision Demonstrate flexibility in the role. This may involve working across clinical pathways to support the needs of the service whilst ensuring the delivery of high quality care at all times Person Specification Knowledge/ Skills Essential Ability to work independently or within a team Demonstrates clarity and breadth of use of verbal and written communications IT skills Ability to deliver a good standard of basic nursing skills and quality patient care Willingness to develop clinical skills and competency relevant to role Able to use initiative Understanding of confidentiality Desirable Venepuncture skills Personal Qualities Essential Ability to work under pressure Good interpersonal skills Empathetic, enthusiastic and positive Willingness to undertake further training Flexible Be able to take instructions or directions Aware of personal limitations Car owner/driver Experience Essential Previous experience of working in an acute health care or related setting Understanding of health and safety issues within healthcare Ability to plan, prioritise own and delegated work tasks and activities. Ability to carry out routine elements of assessment to enhance the patient / client journey, following an initial assessment by a registered practitioner. Desirable Experience of working in the community or primary care Qualifications Essential GCSE Maths & English grade C or above / Grade 4 - 9 Level 3 apprenticeships in healthcare, NVQ 3 in care of equivalent Numeracy skills and Literacy Skills at Level 1 or 2 (or equivalent) Person Specification Knowledge/ Skills Essential Ability to work independently or within a team Demonstrates clarity and breadth of use of verbal and written communications IT skills Ability to deliver a good standard of basic nursing skills and quality patient care Willingness to develop clinical skills and competency relevant to role Able to use initiative Understanding of confidentiality Desirable Venepuncture skills Personal Qualities Essential Ability to work under pressure Good interpersonal skills Empathetic, enthusiastic and positive Willingness to undertake further training Flexible Be able to take instructions or directions Aware of personal limitations Car owner/driver Experience Essential Previous experience of working in an acute health care or related setting Understanding of health and safety issues within healthcare Ability to plan, prioritise own and delegated work tasks and activities. Ability to carry out routine elements of assessment to enhance the patient / client journey, following an initial assessment by a registered practitioner. Desirable Experience of working in the community or primary care Qualifications Essential GCSE Maths & English grade C or above / Grade 4 - 9 Level 3 apprenticeships in healthcare, NVQ 3 in care of equivalent Numeracy skills and Literacy Skills at Level 1 or 2 (or equivalent) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Worcestershire Acute Hospitals NHS Trust Address Charles Hastings Way Worcester Worcestershire WR5 1DD Employer's website https://www.worcsacute.nhs.uk/ (Opens in a new tab)