FOH Team Member - The Carpenters Arms - Cambridge, Cambridgeshire
Company Description
The Carpenter Arms is a local neighbourhood hangout with a glorious beer garden serving up freshly made artisan pizzas, bubbling pots of comfort food and seriously tasty beers. Standing proud on Victoria Road in the heart of Cambridge; I’d guess you’d call us one big happy family who are always here for both our local and out of town guests.
Position
We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.
Front of House duties include:
* Taking responsibility for the customer journey, ensuring their experience is second to none
* Taking accurate orders and working closely with kitchen staff
* Ensuring payments and receipts are correct
* Confidently recommending menu and drinks offerings
* Observing service and standards and reporting any incidents or issues
* Being a supportive and proactive team member
Requirements
* Previous experience working front of house in a hospitality or customer facing environment
* Enthusiasm and passion for food and beer
* The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
* A result driven and ambitious individual keen to develop your career and grow with us
Other information
We will offer you a great package:
* £7.50 - £11.44 p/h + tips
* 28 days holiday
* Company Pension scheme
* Retail and beer discounts
* Fun culture surrounded by a supportive team
* Refer a friend Bonus
* Employee Assistance programme
* Benefits portal
* Career development programme
* 30% dining discount of all managed houses
* Great working environment and great prospects!