The firm DMH Stallard LLP is a leading and award winning South East firm of Solicitors providing a full range of legal services to businesses and individuals from offices in London, Brighton, Gatwick, Guildford, Hassocks and Horsham. We now have over 375 staff (85 partners and 147 other professional staff) and annual revenues of £45m. The firm has undertaken several acquisitions in the past decade and is continuing to look for further acquisitions as part of its strategic growth plans. The firm operates a centralised client compliance and onboarding team which has 11 members, based in the Gatwick offices. At any one time the firm has around 15,000 open legal matters for around 8,000 different clients. Regulation The firm is regulated by the Solicitors Regulation Authority (SRA) and must observe strict regulatory rules in particular in its transactions and financial dealings with clients. As part of our service often involves receiving client money and facilitating the transfer of assets (e.g. house purchase) we fall within scope of the AML Regulations. We must carry out matter risk assessments on all our new legal cases and matters. Along with our Risk Team, the Client Compliance Team play a pivotal role in ensuring the controls and systems are in place to keep the firm compliant with AML and SRA regulatory requirements for client onboarding. The department The Information Services & Client Compliance Team handle the Firm's access to online resources, third party legal products and libraries, and File Opening matters including Client ID requirements and money laundering matters. The Team is a vital part of the Firm's Risk Management processes. Job Purpose To support the firm in providing efficient and effective client due diligence (CDD), conflict checking services, client and matter file creation and associated administration of the firm’s practice management systems. Responsibilities and duties: Completing and analysing conflict check reports Using the Firm’s file opening request system and processes, ensuring full and accurate data is provided to complete the CDD process Obtaining, checking and verifying client CDD documentation, identifying issues, and escalating where required Opening and amending client and matter files in the firm’s case management systems Participation in any special ISCC projects under the direction of the Information Services & Client Compliance Manager or Team Leader as required to meet the needs of the business Attendance at meetings and such training courses as agreed with Management Travel to other offices as may be required to fulfil dutie Knowledge, skills, and experience required: A minimum of one year experience working within an administration role; preferably in the legal/financial sectors, or a recent Graduate with some work experience A demonstrable interest in, and understanding of AML (Anti Money Laundering) and the wider CDD process is desirable, but training will be given Effective administration and organisation skills, demonstrating a high level of accuracy and attention to detail Ability to work under pressure and to manage concurrent demands and deadlines Able to ensure confidentiality when dealing with sensitive and confidential data An enquiring mind with the ability to understand discrepancies in data and solve problems Commitment to delivering excellent customer service Strong interpersonal skills and a proven ability to work effectively as part of a team Ability to learn new IT systems and workflow processes Flexible in approach to work, location and hours worked if required.Other information Working arrangements The firm operates a hybrid working policy. Employees are required to come into the office two days a week and may work from home the remaining days of the week subject to the requirements of the business and team. You may be asked to attend the office more than two days by your supervisor. Benefits: 25 days holiday (of which 3.5 are taken during the Christmas period), plus Birthday holiday, plus Bank Holidays. Life Assurance Private Healthcare Employee Assistance Programme Sodexo Discounts Pension Scheme Interest free season ticket loans Cycle to work scheme Discounts on Legal work