The organisation is looking for a number of Customer Service Advisers to start on a project on Monday 12th August for 8–12 weeks. Hours of work are Monday to Friday, 09:00-17:00. Pay for the role is £ per hour + holiday.
Main duties of the role include:
* Make proactive contact with customers by phone and email to provide advice or support
* Assist students to access relevant information about services
* Logging all conversations into the CRM system
* Arranging appointments for students to see specialist support staff if necessary
What you'll need to succeed:
* Experience of working in a front-line customer service role
* Ability to work in a busy and demanding environment
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