Field Service Engineer (Telematics) - Birmingham
Salary: £30,000 - £32,000 basic per annum (dependent on experience), with the potential to exceed £40,000 per annum including overtime and bonuses.
Hours: Monday - Friday, days (overtime available)
Location: Home-Based, Mobile Working (Paid door-to-door), covering Birmingham
Why You'll Love This Role
As a Field based Auto Electrician you're a crucial ambassador for our brand. Your expertise and dedication directly impact customer satisfaction, making you an integral part of our success. In this role, you'll go beyond solving technical issues; you'll ensure that our customers receive a seamless and superior service experience.
What We Offer
We're offering more than just a job; we're providing a career path where your growth is as important as the company's success. You'll be joining a dynamic, friendly team, led by a supportive manager with deep industry expertise. Our culture is rooted in continuous learning, innovation, and collaboration. If you bring passion, technical know-how, and a desire to excel, we'll equip you with the tools and environment you need to thrive.
About Us
Nationwide Fleet Installations recently acquired Avian Fleet, bringing together two of the UK's largest independent installers. We're a leader in the fleet installations and telematics solutions industry, with over one million successful installations across the UK. Our expertise covers comprehensive mobile installation and servicing of advanced telematics and a variety of vehicle technologies. We are committed to meeting the dynamic needs of fleet operators and vehicle equipment providers.
The Role: What You'll Do
1. Attend service and installation calls within agreed timescales, ensuring top-notch service delivery.
2. Provide accurate and timely information to our field deployment team.
3. Use your knowledge of telematics and other ancillary equipment to deliver high-quality installations.
4. Utilize a laptop/iPad for reporting and documenting installation data.
5. Mentor apprentices (desirable), helping to shape the next generation of engineers.
6. Work collaboratively within a team to maintain and enhance productivity and efficiency.
7. Adhere to Health and Safety policies, ensuring best practices are followed at all times.
8. Be the face of Nationwide Fleet Installations, serving as the first point of contact for our valued customers.
9. Maintain company equipment, including stock, consumables, and vehicles, with exceptional organizational skills.
Your responsibilities will include installing and maintaining:
1. MDVR & Vehicle CCTV systems
2. Vehicle safety equipment
3. Visual warning equipment
4. Sensors and radar systems
5. Specialist vehicle installations
The Perks: What's in It for You?
* Home-based, mobile working with door-to-door pay
* Your birthday off!
* 28 days holiday (including bank holidays)
* No weekend or bank holiday work
* Overtime is available
* Enjoy regular working hours—no early or late shifts!
* Workplace pension scheme
* Refer a friend and be rewarded
Is This You?
We're looking for someone with:
1. Experience in field-based installations and service engineering
2. Expertise in installing telematics and aftermarket equipment to the highest standards
3. Strong fault-finding skills with the ability to identify and resolve technical issues
4. Experience in a field-based customer service environment
5. Proficiency with digital multi-meters and test equipment
6. Knowledge of current legislation and industry standards related to vehicle installations
7. Proficiency in Microsoft Office
8. Excellent soldering skills
9. Flexibility to occasionally work abnormal hours, including travel and short-notice customer site visits
If this opportunity excites you, we'd love to hear from you. #J-18808-Ljbffr