TOCA Social is the world's first dining and entertainment experience with a football twist, and it’s set to change the game! Our first venue opened in 2021 in The O2 and our second venue opened in Birmingham in 2024. But that's not all - we are set to open in London Westfield, Mexico, Dallas and Paris in 2025!
At TOCA Social, Everybody Plays! Football knowledge is not required, so if you thrive being in an energetic and fun environment you’ll quickly fall in love with our concept!
Why work with us at TOCA Social?
You’ll have full access to our TOCA Treats, which includes (but is not limited to!):
* £12.00 per hour (inclusive of service charge)
* Complimentary TOCA games!
* Huge discounts on our F&B
* Free meal whilst on shift
* Local retail & hospitality discounts!
* Teammate Assistance Programme with access to free counselling sessions
* Great progression opportunities as we expand!
Who are we looking for?
* An energetic, friendly, dynamic and self motivated hospitality professional looking to progress their career
* Passion for hospitality and willingness to learn from senior bartenders
* A punctual, reliable and real team player
* Someone creative who has the ability to learn fast on the job
* A willingness and desire to make people happy, delivering genuine and memorable experiences
* Integrity and honesty with a sense of pride in your work
* Someone who is not afraid to get stuck in - you may be needed to help in other departments at times!
* Full flexibility to work on Fridays, Saturdays and Sundays!
* The ability to work under pressure, our environments can be stressful at times!
* An infectious attitude and great work ethic, if you have this we can help with the rest!
Job Highlights:
Location: TOCA Social, 11 St Martin's Walk, Birmingham B5 4BU
Reports to: Bar Manager
Hours Required: Contracts for a minimum of 10 or 15 hours per week, more hours may be available depending on business needs. Candidates must be flexible to work evenings and weekends.
The dynamic role of a Bar Back means no 2 days are the same at TOCA Social! You are responsible for bringing together multiple elements of our guests' journey together to deliver memorable experiences! We’re passionate about training and developing all our teammates to support their career progression and help them become legends, so you may receive training within other departments to support the venue as and when necessary!
Role Scope & Responsibilities:
We’re looking for an energetic and engaging Bar Back who will help to ensure the smooth running of our heart of house operations whilst creating exceptional guest memories in our venue. Some of your responsibilities include:
* Greeting & supporting guests through their journey to provide a best in class experience
* Having an eye for opportunity to exceed expectations in a positive, surprising and delightful manner
* Ensuring guest facing areas are clean and presentable at all times
* Proving clear and concise communication to teammates to minimise disruption to guests
* Ensuring all items/stock are replenished and available to guests and teammates
* Supporting our bar teams and Leaders as and when necessary
* Following all health & safety and allergy procedures
* Being flexible in covering a range of duties in line with business needs when required
* Coaching junior members of the team to become legends
Qualifications & Experience:
* A punctual and reliable individual with a great attitude and work ethic!
* A quick learner with the ability to work under pressure in a fast paced environment
* Passionate about delivering top quality experiences
* A willingness and desire to make people happy and deliver genuine and memorable experiences
* Someone who is ready to roll up their sleeves and get stuck in (and support other departments and teammates!)
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