At Sweet Tree Home Care Services, a CQC Outstanding Organisation, we are committed to providing exceptional support and care for people in their own homes. We are “all about people” and we work together as one team to achieve the best outcome for our clients. If you are interested in this position, please click on the "Apply" button, and our Recruitment Team will contact you soon. We look forward to reviewing your application.
Your Role
Strong ability to work well under pressure, effectively manage time, and take initiative. Proven influencing skills, demonstrating the ability to persuade others and earn their respect. Effective telephone etiquette and the ability to build relationships, actively listen, and communicate clearly with individuals at all levels. Willingness to participate in an on-call system for out-of-office hours, based on a rotating schedule. Proficiency in Microsoft Office packages, ensuring a good working knowledge of relevant software.
About You
Previous care coordination experience, preferably in a care environment. Excellent customer service skills, with the ability to provide exceptional support to clients. Familiarity with planning software such as One Touch, StaffPlan, or similar tools.