Job Description
Position Overview
* A Business Analyst who plans, designs, and recommends business processes to improve and support business activities.
* Understands how information technology interfaces with the functional groups within an organization. Analyses and documents clients' business requirements and processes.
* Constructs conceptual data and process models, including data dictionaries and volume estimates.
* Tests business applications from a business perspective to verify that all client requirements are incorporated into the design.
* Provides business process and re-engineering support to clients.
* Facilitates meetings with clients to gather and document requirements and explore potential solutions.
* Participates in work groups and work sessions with business and technical consultants to explore business process improvement and re-engineering opportunities.
Essential Skills And Experience
* Must be a self-starter / able to work independently without direction.
* Good analytical and problem-solving skills.
* Awareness/Experience in using Business Analysis methods such as, PEST, Porter, Forcefield, Business Diamond Model, Results Chain, Business Outcome, Benefits Realisation, Problem Statement Capture or others as appropriate.
* Capable of assisting in producing a Business Case to support investment in projects and identifying the expected ROI.
* Experienced at Workshop Facilitation, both in person and remotely, using collaboration tools that integrate with MS Teams.
* Experienced in working at the interface of Data & IT with functional groups within an organization.
* Experienced in working with Business Processes and re-engineering. Effective use of Process Analysis tools such as Visio, or similar, to produce Process Diagrams, documenting actors, swim lanes, and decision points.
* Experience of validating, confirming and documenting Business Requirements and Processes as Business Analyst Lead.
* Ability to engage with the business to be a trusted partner in championing their requirements and issues.
* Experience of Requirements Management.
* Experience of Change Management and Change Control.
* Excellent communication skills (written and verbal).
* Good teamwork.
* Comfortable with face-to-face client contact at a senior level.
* Used to defining User Journeys / User Experience.
Desirable Skills
* Awareness of using JIRA, Blueworks or similar.
* Experience of Reporting and Business Analysis.
* Experience of leading small workstreams.
Soft Skills
* Experienced at Strategic Analysis and Strategic Thinking.
* Good customer-facing skills and ability to clearly communicate technical issues to both technical and non-technical audiences.
* A can-do, will-do attitude.
* Hunger to learn new technologies and methodologies.
* Strong problem solving, analytical and logical skills.
* Good interpersonal skills when interacting with customers and team members.
* Good communication skills.
* Ability to make effective presentations to management and customers.
* Ability to work well in a team environment with multiple team members.
Mandatory Requirements
* Minimum BPSS.
* Willingness to travel to client sites in line with project requirements.
Seniority level: Entry level
Employment type: Full-time
Job function: Research, Analyst, and Information Technology
Industries: IT Services and IT Consulting
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