Operational Duties In collaboration with the Operations Manager you will implement plans to deliver the Immunisation programme; To lead and manage the clerical and administration duties of the immunisation team to ensure a high standard of service; To ensure/participate in the recruitment, selection, induction, training and ongoing performance management of members of the immunisation team; Receive, assist and direct parents and carers in accessing the appropriate information or guidance they require. Resolve queries/problems from schools, parents, carers and associated staff; Supervise and coordinate staff in the locality, make sure staff are supported appropriately to ensure the locality is effective, providing practical help in solving day to day issues; Maintain school and staff rotas to ensure capacity and geographical spread across the locality; Coordinate the consent form process: co-ordinate staff for drop-off and collection from schools, and Triage; Coordinate the data entry process following vaccination sessions and the process for informing GPs and other relevant parties in line with contractual obligations; Control resources and vaccinations within agreed hours and provide weekly updates on the management of the locality to the Operations Manager and other relevant parties; Ensure maintenance of the Cold Chain is adhered to throughout the process within the locality; Attend Flu Group Meetings, Head Teacher meetings and similar events within the locality; Be part of the “surge” capacity when required e.g. catch up campaigns. Communication and key working relationships Support the Immunisation Nurse Lead and Operations Manager to ensure that all elements of the immunisation programme for which you have responsibility are properly commissioned in your locality; Establish and maintain effective lines of communication with the team, delegate and distribute work and monitor the activities of the team; Work closely with and support Immunisation Coordinators in other localities as appropriate; Support the preparation and delivery of immunisation reports to other relevant stakeholders; Communicate effectively with parents, carers and teachers, recognising the needs for alternative methods of communication; To represent IntraHealth in a manner befitting the image of the organisation. Immunisation Coordination Coordinate the delivery of the Immunisation Programme at a local level and provide leadership and support to achieve high uptake rates; Develop, agree, implement and adjust staff activities as needed to ensure administrative responsibilities are met, monitoring quality and throughput of work to meet deadlines and standards; Authorised signatory for locality timesheets, expense and mileage claims; Line manage the administration team within the area of responsibility, delegating work responsibilities; Ensure levels of basic stock are available at all times and take responsibility for ordering vaccinations and any other stock needed for vaccination sessions; Develop and maintain relationships with all relevant stakeholders to ensure seamless programme delivery; Coordinate equipment and resources effectively to reduce waste and promote cost efficiency; Ensure the collation and analysis of information on the consents and immunisation uptake in the locality is current and accurate; Monitor uptake and identify inequalities in immunisation programme uptake within the locality, and work with the Operations Manager to develop and implement plans to reduce inequalities and ensure that the population have access to high quality immunisation programmes. Information Process and Quality Ensure accurate recording of information and activities undertaken with schools, parents and children in an accurate and timely fashion using manual or computer systems as appropriate; Input accurate information about Immunisations to ensure accurate retrieval of information for monitoring and auditing processes; Maintain confidentiality of information relating to children, parents and staff; Take necessary precautions when transmitting information; Alert other team members to issues of quality and risk; Assess own performance and take accountability for own actions, either directly or under supervision; Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance; Work effectively with individuals in other agencies to meet the needs of the service; Effectively manage own time and workload. Health, Safety and Security Use and encourage others to be familiar with the personal security systems within the workplace; Understand and apply the principles of the cold chain; Ensure appropriate management of vaccinations including safe storage, rotation and disposal of vaccines, and drugs within area of responsibility; Be aware of statutory child health procedures, and statutory local guidance and referral criteria; Know the health and safety policies and procedures within the workplace, including fire procedures, maintaining documentation, monitoring and maintaining of equipment and furniture within the area of responsibility; Use the computer monitor safely; Be able to identify the risks to health of microbiological and chemical hazards within the working environment according to the Control of Substances Hazardous to Health. Other duties Undertake general admin tasks e.g. dealing with items of correspondence, telephone messages, enquiries and filing; Provide support to team members as required; Ad hoc tasks to meet the needs of the business; Comply with mandatory training requirements and maintain training record; Comply with requirements for data protection. General housekeeping of the office and management of deliveries and supplies to support contracts. Some manual handling may be required, in line with our Moving and Handling policy. Mandatory training on Manual Handling is required.