Join a rapidly expanding health tech company with an opportunity to provide technical support to ensure smooth operations, resolve technical issues, and build strong client relationships.
THE ROLE:
Working directly with clients, technical support and engineering you will:
Provide expert technical support, including troubleshooting application and integration issues
Manage Jira tickets
Create and execute SQL queries and reports
Diagnose complex technical problems, using your engineering skills to identify root causes and implement effective solutions
Conduct onsite visits to hospitals to maintain software, perform maintenance, upgrades and troubleshooting
Monitory systems performance and proactively identify potential issues
Document technical solutions and create knowledge base articles.
Because the company is expanding rapidly, there is significant potential for career progression.
KEY SKILLS & EXPERIENCE:
Strong technical skills, including expertise in SQL, Jira and integration technologies
Experience troubleshooting and resolving complex technical issues
Analytical skills and the ability to understand complex systems and workflows
A proactive and self-motivated approach to problem-solving.
Please apply today by sending your CV.
No overseas applicants please; visa applications not considered.
Related job titles include: Technical Support Specialist, IT Support Technician, Helpdesk Analyst, Customer Support Analyst, IT Se...