The role
As a Senior Care and Community Services Officer, you will play a crucial role in the day-to-day care and support of the people we support. You will work closely with the care team to ensure the highest standards of care are consistently provided, promoting the physical, emotional, and social well-being of everyone.
This is a key position and requires a confident, experienced, and accomplished senior carer. Your ability to lead and inspire a team will be crucial to your success in the role as well as your sound knowledge and experience of care planning and provision.
Key responsibilities
1. Undertake effective and efficient assessment of people we support including risk assessments, the development of care/support plans and ensuring that these are tailored to individual needs and preferences.
2. Support with the safe administering of medication and monitoring people we support’s health needs.
3. Support and guide colleagues, including performance reviews and 1-1s, ensuring effective team communication and performance.
4. Guide colleagues as they assist people we support with daily activities such as bathing, dressing, and mobility.
5. Encourage participation in activities and foster a positive living environment.
6. Help to maintain a safe and clean environment, adhering to all health and safety regulations.
7. Take responsibility for delegated areas of work as required, including specific projects.
8. Participate in or lead colleague meetings and undertake and deliver training as required.
9. Develop individual and group programmes to meet specific objectives.
10. Attend meetings and represent the Registered Manager/Deputy Manager as required.
11. Contribute to the development of services as required in accordance with directorate policy and/or in response to the needs of people we support.
12. Maintain links with partner organisations, the voluntary and private sector as appropriate.
13. Work within the Gold Standards Framework.
14. Perform any other lesser or comparable duties as required relating to the particular specialised function of the team or teams.
What Benefits Will I Receive
1. Generous Annual leave entitlement - starting at 27 days, rising to 31 after 5 years (exc. Bank holidays).
2. Enhanced Maternity Pay.
3. Occupational Sick pay entitlement from day one.
4. Funded Blue Light discount package (superb discounts on travel, leisure, entertainment and more).
5. Access to Employee Assistance Programme.
6. Comprehensive induction.
7. Excellent training & development opportunities supporting career progression.
8. Access to Litmos online learning platform – our one stop shop for learning & development.
9. Refer a Friend Bonus - up to £300 per person you refer (Uncapped and paid on successful appointment).
10. Celebrated success through annual awards ceremony.
Person specification
Must haves
1. Previous experience in a similar role within a care home or similar environment.
2. Appropriate qualification – NVQ level 3 in Health and Social Care (or equivalent) or above.
3. Significant knowledge and application of relevant legislation e.g., Care Standards Act 2000, Community Care Act 1991.
4. Significant knowledge of risk assessment process.
5. Significant knowledge of care planning process obtained in a similar environment.
6. Ability to lead, manage and communicate effectively with team members.
7. Ability to plan, organise and monitor own work.
8. Current medication training and experience.
9. Experience of understanding and applying anti-discriminatory practice.
10. Management of colleagues including use of people management policies and procedures.
11. Understanding of Safeguarding Adults policy and procedures.
12. Significant experience of assessing individual client needs.
Skills, abilities and knowledge
1. Able to communicate effectively both orally and in writing with people we support, colleagues, relatives, other professionals and senior managers.
2. Strong ability to work flexibly, managing changing and competing priorities.
3. Able to provide effective line management to achieve objectives.
4. Able to contribute to service development.
5. Good IT skills.
Good to have
Experience and qualifications
1. Implementation of the fundamental standards within a residential setting.
Skills, abilities and knowledge
1. An inquisitive mind: not afraid to challenge the norm and ask why.
2. Committed to doing the right thing for the people we support and colleagues.
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