We have an excellent opportunity for a Training Coordinator to join our clients residential and respite care team at their outstanding CQC care home in West Wickham.
About the organisation
Our client recognises that its staff represent the single most important lever in delivering quality care and change as care and treatments evolve. They recruit and retain the very best people because of their ethical framework as a charity aspire to be the employer of choice.
About the role
As Training Coordinator, you will:
1. Take responsibility for the training and competence of all Care Home employees, from induction to continuing professional development
2. Co-ordinate all training in the Home in order to meet its goal of achieving ‘Outstanding’ in CQC inspections
3. Work closely with the Care Home Manager, People Relations Associate and the Operations Team
About the responsibilities
The main duties you will carry out as Training Coordinator include:
4. Quality and Compliance by working with the Care home manager to ensure that the findings from quality assurance
5. processes are reflected in the appropriate training for all staff
6. Being responsible for the implementation, evaluation, orientation, feedback, induction and continuous improvement of new employees
7. Support and maintain a culture of performance and excellence, acting as a role model for the care functions within the home
8. To feed into the People department around capability requirements ensuring this is factored into the training plan
9. Manage the external training into the care homes and mandatory training records
10. Lead on the Induction programme for all new team members, ensuring all new joiners have a buddy, working in collaboration with HR.
11. Design training material, administer training programme and deliver training courses
12. Assess training performance and address areas for improvement, supporting learners to achieve additional qualifications
About you
To be successful for the role of Training Coordinator, you must have / be:
Essential Qualifications
Formal qualification in training e.g. AET (Award in Education and Training) or PTLLS (Preparing to Teach in the Lifelong Learning Sector) or an Assessors Qualification, or have proven experience in a training role
Essential Experience
13. Administration experience of 2/3 years in a generalist in Training/Learning & Development
14. Previous experience of co-ordinating Training courses (internal and external)
15. Experience of updating and maintaining training records
16. Strong knowledge of learning management systems
Attributes and Abilities
17. Proficiency in Microsoft Office
18. Excellent organisational and planning skills, including attention to detail
19. Strong oral and written communication skills
20. A methodical and pragmatic problem-solving approach
21. Previous knowledge and experience of the healthcare sector, CQC and GDPR requirements
22. Enthusiastic, with good influencing skills
23. Time Management, able to juggle conflicting priorities
24. Excellent IT skills
25. Able to produce and run reports
26. Can meet deadlines and work on own initiative
About the rewards
As a Training Coordinator you will receive an excellent salary of circa £32,000 to £35,000 per annum, depending on experience and is a 35 hour contract role plus you will receive a superb range of benefits including:
27. 26 & 8 statutory days annual leave entitlement
28. Life Assurance Benefits
29. Cycle to work scheme
30. Referral Scheme up to £1000
31. Occupational Health Support
32. Health and Wellbeing Programme
33. GP consultations, Mental Health Treatment, including Cognitive Behavioural Therapy and counselling
34. Discounted Gym Membership
35. 50% off a coffee from every week from Café Nero
36. 75% off Champneys Spa breaks.
37. Subsidised Apple Watches and Amazon Prime membership and discount on hotel bookings with Expedia
38. Long Service Award Vouchers
39. Employee Assistance Programme
40. Paid Enhanced DBS
41. Inhouse Mental Health First Aiders
42. Eye Test Vouchers
43. Eligible for Blue Light Card
44. Free Parking
45. Enhanced Maternity and Paternity Policy