Shift Support Worker
Location: Rushden
Shifts: Variable shifts on a 4 week rota basis over 24 hours. Every 4 week period includes a full rest week. Shifts will be discussed further at interview but will generally be a schedule of afternoon/evening shifts and night shifts.
Salary:
Sleeping Night Shift (10pm-9am) - £97.24 per shift
Waking hours (normally 3:30pm-10:30pm): £11.44 per hour
Job Description
Encompass runs a homeless accommodation provision for those in need of short to medium term accommodation, with the aim of moving them into permanent living.
We are looking to recruit individuals who are motivated, passionate, and dedicated to join our team. You will work as part of a team to look after the day-to-day running of the project and to promote a calm and constructive environment. The role will respond proactively to issues, emergencies, and other challenges that may arise and will be a key part of ensuring the house runs smoothly. You will also be responsible for supporting clients in their journey with us.
Post holders will build working relationships with the individuals to best support them but will work within house policies and procedures. The post holders will undertake lone working on site and will be responsible for their safety and the safety of the residents, working within the boundaries of the project.
The ideal candidates will have good communication skills and be passionate about helping those who may have experienced homelessness. You will work with empathy but adhere to the policies and procedures of the project. Previous experience in a health/social care or community work setting is preferable although not necessary.
What is necessary is the ability to be dedicated to the project and individuals we support and transferable skills to bring to the role. Training will be provided.
Please note, we will be shortlisting and interviewing on a rolling basis so please apply as soon as possible.
Main Responsibilities
Housing Management Functions
1. To be the primary responsible person on shift
2. To address any issues that arise
3. To manage and enforce project rules
4. To monitor project activity and maintain appropriate records
5. To address and report maintenance issues to day staff
6. To ensure health and safety monitoring is carried out and recorded accurately
7. To ensure hygiene and cleanliness standards are maintained at all times
8. To complete Housing Management tasks left by daytime staff
9. Assist with induction of residents and help them settle into the project
10. Process client paperwork as per liaison with day staff
Client Support
1. To work with the team to support a client in their journey, working with them to address issues and access resources to support them
2. To complete paperwork with the client to help with their current and future tenancies
3. To keep all records up to date on our database
General
1. Provide accurate shift handovers to support colleagues ensuring the smooth running of the project
2. Be able to challenge in an assertive, yet empathetic way any unacceptable behaviour
3. Treat all clients fairly and equally
The above is not a comprehensive task list but is illustrative of what the role will entail, and we reserve the right to change and review the job description and responsibilities. Job descriptions will be subject to review and possible change on an annual basis subject to project and charity priorities.
Job Types: Part-time, Permanent
Pay: £11.44 per hour
Expected hours: 33 per week
Benefits:
1. Casual dress
2. Company pension
3. Free parking
4. Health & wellbeing programme
5. On-site parking
6. Sick pay
Schedule:
1. Day shift
2. Night shift
3. Overtime
Application question(s):
1. This role involves working a variety of shifts on a rota basis, which are evening (3:30-10:30) and sleeping night shifts. Please confirm that you understand and are able to work these hours.
2. Please outline in depth why you are applying for this role?
3. Please explain how your experience and knowledge will benefit our residents in the homeless accommodation?
Experience:
1. Working with vulnerable adults: 1 year (preferred)
Work Location: In person
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