Description Work for an organisation steeped in history with a front row seat for the digitalisation of the financial sector. With our people at our centre, Technology enables the Bank of England to deliver its mission by providing a diverse set of technical solutions and platforms. From supporting critical systems which underpin the UK economy, to evolving data analytics, reinventing our online presence, and introducing a fully digital workplace. Be part of a team that’s constantly evolving, just like our industry. The world of payments is changing rapidly. New innovative technologies are being developed to meet the changing needs but these can give rise to new threats to users of the payments system, and to the stability of that system as a whole. This means that we need ever stronger protections and more resilient infrastructure. We take pride in our people, with backgrounds and experiences as diverse as the solutions they provide. You’ll enjoy flexible working opportunities, a strong sense of community and well-being, and a collective mission to promote the good of the people of the UK. All of which add up to make the Bank a hugely rewarding place to work. Background The Real Time Gross Settlement service (RTGS) and CHAPS, the wholesale payment service, are key to the UK’s economy. Over £775 billion is settled each day across this critical national infrastructure. We are in the process of an exciting and transformational programme to renew RTGS, enhancing not just resilience but also promoting completion and innovation. And we are leading policy work to understand future demand for payments and international efforts to enhance cross-border payments. Job Description As a senior leader, you will be a people first leader. Empowering your people to perform at their best, leading inclusively and valuing diversity. You will role model the Bank behaviours and demonstrate strong leadership competencies. You will support the development of your direct reports by sharing information effectively, providing coaching, and shaping and communicating work plans clearly to ensure that your staff are productive, engaged and motivated to deliver. You are someone who will: Lead multiple teams, multiple complex products. Be passionate about your teams' purpose. Actively ensure your people know the importance of the work they do and how it links through to the strategic priorities of the Bank. Be someone that sees coaching and mentoring as part of everyone’s role. Possess gravitas and the influencing skills required to engage, influence and challenge senior partners. Champion an inclusive environment where everyone can be their whole selves and produce their best work. Actively contribute and drive the RTGS strategy, supporting wider initiatives across the Bank Be a technology leader, who can ensure that best practice is deployed in delivery and support of the RTGS solutions. Role Requirements Develop and motivate team members, ensuring they have the skills to meet demands. Manage daily team activities, balancing commitments with operational demands. Recruit and manage both permanent and consultant resources, including building business cases for recruitment. Adjust team size as needed and escalate when commitments can’t be met, ensuring accurate time-recording and headcount management. Collaborate with the Release Train Engineer to align on work pipeline and resourcing. Ensure adherence to ITIL service processes in collaboration with Service functions. Work with security teams to ensure compliance with cyber and security standards. Drive continuous improvement in delivery, operational, and financial efficiency. Build strong relationships with product owners and influence product roadmaps. Represent Technology across the Bank, fostering trusted relationships with senior stakeholders. Set strategic direction for the team, supporting divisional and directorate initiatives. Minimum (Essential) Criteria Have excellent knowledge and experience of leading technology teams (minimum 2 years) alongside delivery of change. Demonstrable experience of managing multiple work streams with tight deadlines. Experience of managing staff performance including development of high-performing staff and support of staff under-performance. Experience collaborating with third parties and outsourced services. Able to demonstrate strong judgement, problem-solving and good analytical skills across wide range of internal and external sources of information. Proven experience of Agile delivery methods and software delivery frameworks in different parts of the software stack. Familiarity with ITIL or similar service management approaches. Great communication skills with experience presenting at senior level briefings through to domain-wide engagement events. This is a people management role. You will be responsible for day to day management of the team and for defining roles and responsibilities. You will develop your team through sharing information effectively, coaching and communicating a clear vision to ensure that your staff are productive, engaged and motivated to deliver the area's aims. This will include setting clear goals and smart stretching objectives that are aligned to those of the team, division and directorate. You will also be responsible for managing all staff-related matters that may arise including performance, absence and sickness. Number of direct reports: 8 Our Approach to Inclusion The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve. At the Bank of England, we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it’s by drawing on different perspectives and experiences that we’ll continue to make the best decisions for the public. We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed. For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders. Finally, we're proud to be a member of the Disability Confident Scheme. If you wish to apply under this scheme, you should check the box in the ‘Candidate Personal Information’ under the ‘Disability Confident Scheme’ section of the application. Salary and Benefits Information We encourage flexible working, part time working and job share arrangements. Part time salary and benefits will be on a pro-rated basis as appropriate. We offer a salary as follows: Leeds circa £61,070 - £70,470 London circa £67,860 - £78,300 In addition, we also offer a comprehensive benefits package as detailed below: A non-contributory, career average pension giving you a guaranteed retirement benefit of 1/95th of your annual salary for every year worked. There is the option to increase your pension (to 1/50th) or decrease (to 1/120th) in exchange for salary through our flexible benefits programme each year. A discretionary performance award based on a current award pool. A 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits. 26 days’ annual leave with option to buy up to 12 additional days through flexible benefits. Private medical insurance and income protection. National Security Vetting Process Employment in this role will be subject to the National Security Vetting clearance process (and typically can take between 6 to 12 weeks post offer) and the passing of additional Bank security checks in accordance with the Bank policy. Further information regarding the vetting and security clearance requirements for the role will be provided to the successful applicant, and information about how the Bank processes personal data for these purposes, is set out in the Bank's Privacy Notice. The Bank of England welcomes applications from all candidates, but as a UK Visas and Immigration (UKVI) approved sponsor, we have a responsibility to comply with the Immigration Rules and guidance. As such, our ability to employ individuals who require sponsorship for immigration purposes is limited. The Bank cannot guarantee that you and / or the role you are applying for will be eligible for sponsorship and that any application made to UKVI will be successful. Eligibility will therefore be considered on a case by case basis. The Application Process Important: Please ensure that you complete the ‘work history’ section and answer ALL the application questions fully. All candidate applications are anonymised to ensure that our hiring managers will not be able to see your personal information, including your CV, when reviewing your application details at the screening stage. It’s therefore really important that you fill out the work history and application form questions, as your answers will form a critical part of the initial selection process. This role closes on 6 December 2024. The assessment process will comprise of two stages. Please apply online, ensuring that you complete your work history and answer ALL the application questions fully and in detail as your application will not be considered if all mandatory questions are not fully completed.