Job summary Being a Support Worker at AFG is a hugely rewarding role and could be your first step on a long and happy career in Health & Social Care. So, what does a Support Worker do? We have a vision to create a world where amazing people do amazing things every day. Our skilled and experienced teams work with every person we support to create a personalised, outcome-focused plans to achieve their aspirations. Our Support Workers work in a variety of settings including community-based services (often supporting people in their own homes) to our Independent Hospitals or Adult Care Homes. One thing that is common across all of our services is a focus on personalised support and tailoring our services to the needs and aspirations of the people we support with a diverse range of care needs (including Learning Disabilities, Physical Disabilities, Mental Health Concerns, Complex Care, Substance Misuse issues to name a few). Main duties of the job To provide complex and specialist care and support and to deliver our vision to create a world where people control their lives to the people AFG support in line with each individuals personalised plan. To enable and support people to be actively engaged in their living environment and within their local community About us At AFG we recognise the contribution and value that our staff make. We would not be able to provide the life changing support that we do without people like you In return for your contribution we will support you throughout your career and we provide a wide range of employee benefits, career development (including opportunities to undertake vocational qualifications) and lifestyle support services to ensure that you too feel supported, fulfilled and valued from day one of your employment with us. Date posted 20 March 2025 Pay scheme Other Salary £13.72 an hour Contract Permanent Working pattern Part-time Reference number L0082-25-0029 Job locations Lion Court, Kings Drive Kings Business Park Prescot Merseyside L34 1BN Job description Job responsibilities To provide all health-related and social support to people with complex care diagnoses including for example Acquired Brain Injury, Spinal Injury, Learning Disability, Autism and Mental Health. To support people who present with behaviours that challenge by using appropriate techniques and strategies. To provide safe medication and pain management to the people we support in line with their medication care plan. To manage medical equipment and supplies and monitor depletion of same, re-ordering as necessary in a timely manner to ensure nothing runs low. To attend all clinical mandatory and specialist training sessions, face to face and online, to remain competent to deliver care to the people we support. To ensure all incidents which cause or have the potential to cause harm are reported and recorded in a timely manner, in line with AFG policies and procedures. To support people to design, develop and own the support they receive, making an effective contribution to Personalised Planning. To support people to make informed choices and increase their independence and to follow the principles of the Mental Capacity Act when someone has difficulty making a specific decision. To support people to exercise their cultural beliefs and practices. To enable people to form and maintain relationships of their choice. To support people to maintain their home/living environment. To promote & increase independence for the people we support. To support people to access their community. To enable the people we support to take positive risks in their lives To ensure the people we support are not abused, neglected or ill-treated. To stop any such poor treatment, make the situation safe and report any concerns to line management, On Call Manager or if need be through Whistleblowing procedures. General Duties (Principle Accountabilities) : 1. Enabling Support To provide personalised support to people with complex care needs, including assistance with activities of daily living, medication administration and managing medical equipment and supplies. To actively participate in helping the people we support to achieve their outcomes as per their agreed Personalised Plan, providing safe and effective care and support to ensure the needs of the person are met. To support people to develop and maintain relationships, as identified in the individuals Personalised Plan and facilitate the development of new relationships. To support people to make informed choices around a healthy lifestyle. To support people to meet their leisure, work, social, emotional and spiritual needs. To support people to connect with their community in accordance with their wishes as identified in their Personalised Plan. To support people in managing their finances to ensure financial independence and stability. To support people to maintain a suitably clean and safe living environment. To support people to access other support mechanisms through effective signposting as outlined in their Personalised Plan. To support people to maintain the safety and security of their home. To enable people to maintain their health & wellbeing including support with medication and/or personal care needs if identified within their Personalised Plan. 2. Training & Development Participate fully in training and development in accordance with the Alternative Futures Group development programme for Clinical Community Care Support Workers and any external training as required. Attend and actively participate in supervision sessions and performance reviews. Attend and actively participate in team meetings. Develop and share skills to aid in the provision and improvement of support. 3. Code of Conduct All staff must uphold the Skills for Care Code of Conduct for Healthcare Support Workers and Adult Social Care Workers. You will be given yourCode before you begin to work for AFG. The Code describes the standards of conduct, behaviour and attitude that the public and people we support should expect. You are responsible for knowing the Code and have a duty of care to ensure that your conduct does not fall below these standards. Job description Job responsibilities To provide all health-related and social support to people with complex care diagnoses including for example Acquired Brain Injury, Spinal Injury, Learning Disability, Autism and Mental Health. To support people who present with behaviours that challenge by using appropriate techniques and strategies. To provide safe medication and pain management to the people we support in line with their medication care plan. To manage medical equipment and supplies and monitor depletion of same, re-ordering as necessary in a timely manner to ensure nothing runs low. To attend all clinical mandatory and specialist training sessions, face to face and online, to remain competent to deliver care to the people we support. To ensure all incidents which cause or have the potential to cause harm are reported and recorded in a timely manner, in line with AFG policies and procedures. To support people to design, develop and own the support they receive, making an effective contribution to Personalised Planning. To support people to make informed choices and increase their independence and to follow the principles of the Mental Capacity Act when someone has difficulty making a specific decision. To support people to exercise their cultural beliefs and practices. To enable people to form and maintain relationships of their choice. To support people to maintain their home/living environment. To promote & increase independence for the people we support. To support people to access their community. To enable the people we support to take positive risks in their lives To ensure the people we support are not abused, neglected or ill-treated. To stop any such poor treatment, make the situation safe and report any concerns to line management, On Call Manager or if need be through Whistleblowing procedures. General Duties (Principle Accountabilities) : 1. Enabling Support To provide personalised support to people with complex care needs, including assistance with activities of daily living, medication administration and managing medical equipment and supplies. To actively participate in helping the people we support to achieve their outcomes as per their agreed Personalised Plan, providing safe and effective care and support to ensure the needs of the person are met. To support people to develop and maintain relationships, as identified in the individuals Personalised Plan and facilitate the development of new relationships. To support people to make informed choices around a healthy lifestyle. To support people to meet their leisure, work, social, emotional and spiritual needs. To support people to connect with their community in accordance with their wishes as identified in their Personalised Plan. To support people in managing their finances to ensure financial independence and stability. To support people to maintain a suitably clean and safe living environment. To support people to access other support mechanisms through effective signposting as outlined in their Personalised Plan. To support people to maintain the safety and security of their home. To enable people to maintain their health & wellbeing including support with medication and/or personal care needs if identified within their Personalised Plan. 2. Training & Development Participate fully in training and development in accordance with the Alternative Futures Group development programme for Clinical Community Care Support Workers and any external training as required. Attend and actively participate in supervision sessions and performance reviews. Attend and actively participate in team meetings. Develop and share skills to aid in the provision and improvement of support. 3. Code of Conduct All staff must uphold the Skills for Care Code of Conduct for Healthcare Support Workers and Adult Social Care Workers. You will be given yourCode before you begin to work for AFG. The Code describes the standards of conduct, behaviour and attitude that the public and people we support should expect. You are responsible for knowing the Code and have a duty of care to ensure that your conduct does not fall below these standards. Person Specification Personal Attributes Essential Willingness to attend all clinical mandatory and specialist training courses and events Ability and willingness to work flexible hours, covering 24 hours/7 days Evidence of embracing, demonstrating and applying AFG’s Values Essential Ability to support people in ways consistent with their rights, choices and responsibilities. A positive attitude to people with complex physical, learning disabilities and / or mental health problems Ability to provide sympathetic, emotional and practical support to others Ability to support others to make informed choices within their daily lives Good verbal communication skills and ability to listen sensitively to others Written English skills, with an ability to contribute accurately to record keeping Good interpersonal skills An understanding of how to promote the inclusion of people with a complex physical disability, learning disability or mental health problems in their local communities. Ability to provide all health-related tasks associated with people living with a complex care diagnosis Ability to provide safe medication and pain management, be able to manage medical equipment and supplies Basic domestic skills relating to general household tasks (e.g. cooking, cleaning, shopping and managing money) Having leisure interests/hobbies that can be shared with the people we support Understanding and knowledge of safety issues in a domestic setting Be able to clearly speak and understand the English language Experience Essential Minimum of 2 Years Support Worker experience. Qualifications Essential None Desirable Care Certificate or NVQ Level 2 or above in Health & Social Care Person Specification Personal Attributes Essential Willingness to attend all clinical mandatory and specialist training courses and events Ability and willingness to work flexible hours, covering 24 hours/7 days Evidence of embracing, demonstrating and applying AFG’s Values Essential Ability to support people in ways consistent with their rights, choices and responsibilities. A positive attitude to people with complex physical, learning disabilities and / or mental health problems Ability to provide sympathetic, emotional and practical support to others Ability to support others to make informed choices within their daily lives Good verbal communication skills and ability to listen sensitively to others Written English skills, with an ability to contribute accurately to record keeping Good interpersonal skills An understanding of how to promote the inclusion of people with a complex physical disability, learning disability or mental health problems in their local communities. Ability to provide all health-related tasks associated with people living with a complex care diagnosis Ability to provide safe medication and pain management, be able to manage medical equipment and supplies Basic domestic skills relating to general household tasks (e.g. cooking, cleaning, shopping and managing money) Having leisure interests/hobbies that can be shared with the people we support Understanding and knowledge of safety issues in a domestic setting Be able to clearly speak and understand the English language Experience Essential Minimum of 2 Years Support Worker experience. Qualifications Essential None Desirable Care Certificate or NVQ Level 2 or above in Health & Social Care Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Alternative Futures Group Address Lion Court, Kings Drive Kings Business Park Prescot Merseyside L34 1BN Employer's website https://afgroup.org.uk/be-part-of-an-amazing-team/ (Opens in a new tab)