Job summary An exciting opportunity for a self-motivated, highly organised, adaptable and enthusiastic individual to join our service and support the Central Cornwall Integrated Community Manager's (ICM's) as their Secretary. The ICM's help to manage and support the Adult Community Services. This includes the Community Nurses, Community Therapists, Homefirst and other community teams. The main base for this role is Falmouth Community Hospital. As well as having effective organisational, communication and interpersonal skills, it is essential that the applicant is able to prioritise work, handle difficult situations and have a flexible approach to working as part of a team. You should be able to integrate well with the existing teams, be flexible in supporting the functions of the teams and the ICM's and have a genuine desire to contribute to providing a quality service for patients. The post holder should also demonstrate a caring and sensitive approach to their work and be able to clearly communicate with colleagues, patients, carers, the general members of the public and representatives from other hospital and organisations. Main duties of the job The purpose of the post is to support the Integrated Community Managers with all aspects of secretarial support to help deliver key functions within the integrated community. This will involve liaising and communicating with teams and partners whilst maintaining confidentiality at all times. Supporting the delivery of excellent customer care. Organising and supporting meetings and appointments. Note taking and distributing papers. Inputting and recording data. About us We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability. We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK. Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff. We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner. Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services. Date posted 30 October 2024 Pay scheme Agenda for change Band Band 3 Salary Depending on experience Per Annum Contract Permanent Working pattern Full-time, Part-time Reference number 201-201-803 Job locations Falmouth Community Hospital Trescobeas Road Falmouth TR11 2JA Job description Job responsibilities To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents. Job description Job responsibilities To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents. Person Specification Education and Qualifications Essential Good standard of education RSA Stage 3 or equivalent Typing or Word Processing Computer literate with a good working knowledge of Microsoft Office Previous experience in a healthcare office environment Previous experience of minute taking and arranging meetings Desirable Audio typing Skills and Aptitude Essential Excellent communication and interpersonal skills Ability to prioritise own workload and work unsupervised Attention to detail and time management skills Person Specification Education and Qualifications Essential Good standard of education RSA Stage 3 or equivalent Typing or Word Processing Computer literate with a good working knowledge of Microsoft Office Previous experience in a healthcare office environment Previous experience of minute taking and arranging meetings Desirable Audio typing Skills and Aptitude Essential Excellent communication and interpersonal skills Ability to prioritise own workload and work unsupervised Attention to detail and time management skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Cornwall Partnership NHS Foundation Trust Address Falmouth Community Hospital Trescobeas Road Falmouth TR11 2JA Employer's website https://www.cornwallft.nhs.uk/ (Opens in a new tab)