Practice Manager Reigate, Surrey £28-30k Office Based Monday to Friday Our wonderful financial services client in Reigate is growing Join an organisation at a very exciting point as they grow and develop. They are looking for a Practice/Office Manager to lead the team, oversee workloads and allocation as well as oversee the smooth running of the office. This is an office-based role, working as part of a friendly and collaborative business. Why Join Them? ? Independent, client-focused business ? Lead and develop a high-performing team ? Collaborative, professional, and ambitious work environment Key Responsibilities: ??Team Leadership: Manage and support a team of administrators and paraplanners ??Recruitment & Training: Hire, train, and mentor team members to excel in their roles ??Operational Oversight: Ensure smooth workflow,high efficiency, and quality service delivery ??Compliance & Governance: Maintain FCA compliance, conduct AML checks, and oversee regulatory changes ??Performance Management: Set KPIs, monitor caseloads, and ensure best practices are followed ??Paraplanning & Support: Assist with research, financial strategies, and client reporting ??Overseeing the smooth running of the office Skills & Attributes: ? Experience in practice management, financial services operations, or paraplanning ? Strong leadership, organisation, and communication skills ? Ability to coach and motivate teams for high performance ? Knowledge of financial products, compliance, and client service best practices ? Experience with platforms such as Intelliflo, Transact, (desirable but not essential)