Micro Nav is a leading company in the aviation simulation and training industry, known for delivering innovative solutions to enhance aviation safety and efficiency. Headquartered in Bournemouth, we are committed to driving excellence through cutting-edge technology and exceptional customer service. Join us as we continue to push the boundaries of what's possible in the world of aviation training and simulation.
What Are We Looking For?
We're seeking an experienced and skilled Head of System Delivery to join our team and report directly to the Head of Programmes on our Executive Team. This role is crucial in supporting our Project Management Team, overseeing hardware solutions, procurement, build and deployment, export and shipping services, and on-site installation of products. The ideal candidate will be a qualified Technical Project Manager with a strong background in networking and Windows hardware deployment.
Key Responsibilities:
1. Manage the System Delivery team, overseeing design, procurement, build, delivery, and installation of hardware & software.
2. Support the Bid and Project Management processes with accurate estimates, schematics, and hardware scope details.
3. Ensure timely and quality delivery of products to external and internal customers.
4. Provide on-site installation support for customer hardware and software deliveries.
5. Manage vendors for hardware products, export, and shipping services.
6. Design and deliver quality IT hardware solutions.
7. Collaborate closely with Project Managers and other internal teams.
8. Oversee export and import processes for project deliveries.
9. Manage hardware warranty claims and failures.
10. Ensure accurate stock control management in cooperation with the Finance Team.
11. Travel to customer sites worldwide as required.
Who Are You?
1. An experienced leader with a track record of managing multi-disciplinary teams in technical computing or software environments.
2. Proficient in designing, building, testing, and delivering combined data, software & hardware products.
3. Expert in PC computing and networking requirements, with experience in traditional, virtual, and cloud-based environments.
4. Strong understanding of Microsoft Windows Server, networking, and PC design for deployments.
5. Excellent PC literacy and overall ICT skills.
6. Proficient in Microsoft Office suite, particularly Outlook, Word, and Excel.
7. Strong technical information gathering and analysis skills.
8. Internet proficient and cybersecurity aware.
Qualifications & Experience
1. Recognised Project Management qualification.
2. Experience in Microsoft Server build, deployment, and troubleshooting.
3. Experience with Windows virtualisation design and implementations.
4. Proven track record in IT hardware, networking, and software product delivery.
5. Experience in IT hardware purchase, stock management, and export control management.
6. Strong team and vendor management skills.
7. Experience in an Air Traffic Control (ATC) environment would be beneficial but is not essential.
Perks of Joining Micro Nav:
1. Development Opportunities: We see our staff as an investment, supplementing your progression with dedicated training budgets to continue your growth.
2. Flexible Working: Micro Nav staff enjoy a flexible working pattern, with three compulsory office-based days per week.
3. Workplace Pension Scheme: Build your retirement savings with contributions from Micro Nav and the government, matched up to 4% of your basic salary.
4. Life Assurance Policy: Secure peace of mind with our company life assurance policy, offering financial security to your next of kin.
5. Discounted Gym Memberships: Benefit from discounted rates at BH Live gyms with our corporate membership.
6. Generous Holiday Allowance: Enjoy 25+ days of annual leave, including an extended break over the Christmas holidays in addition to bank holidays and your birthday.
7. Employee Assistance Programme: Benefit from 24/7 confidential welfare support, providing counselling, legal advice, and more to ensure your well-being.
8. Healthcare Cash Plan: Join the Simplyhealth plan, with a dedicated allowance for the access of private medical, dental, and optician services.
9. Exclusive Shopping Discounts: Unlock online shopping discounts and cashback via our internal ‘Compass’ platform.
10. Free Cakes: We have a Micro Nav tradition of ordering fresh cakes and savouries fresh from a local bakery every Friday, on the house of course.
Hiring Process:
Your journey with Micro Nav starts by submitting your application, complete with a CV and a cover letter detailing your experience and why you’re the ideal candidate for this role. After a thorough review, shortlisted candidates will be invited for an initial online interview. This will be followed by an in-person interview where we’ll delve deeper into your suitability for the role. Successful candidates will then receive an official job offer.
At Micro Nav, we are committed to creating a diverse, equitable, and inclusive workplace. We welcome applicants from all backgrounds to join our team.
If you're ready to take on this rewarding role in system delivery and hardware solutions, we'd love to hear from you. Apply now to join our innovative team at Micro Nav!
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